RYAN CARPENTER
Vienna,West Virginia
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
11
11
years of professional experience
Work History
Automotive Service Writer
Wharton Nissan
11.2021 - Current
- Provided customers with estimation of repair costs and reasonable timeline for completion of service.
- Answered service department phone and responded promptly to questions and messages.
- Accurately diagnosed and recorded service needs on work orders and provided details to technicians.
- Assigned jobs to technicians according to experience and knowledge of handling specific repairs.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Produced accurate customer estimates and clearly articulated charges to customers to minimize complaints.
Work Associate
Industrial Cleaners
05.2021 - 08.2021
- Work with a team to clean out bulk tanker trucks
- Use chemicals to neutralize some acids in trucks to treat the water
- Acid wash the outside of gas and fuel tanker trucks
- Responded proactively and positively to rapid change.
Appliance Sales Specialist
Lowe's
01.2018 - 05.2021
- Serves as an expert, explaining the specifications and features of a product or service to existing or potential customers, with the goal of closing a sale
- Provide exceptional consultative services to customers and confirms their needs are met before leaving the store
- The Sales Specialist is also responsible for executing orders and projects in their area of focus
- Describe merchandise and explain use, operation, and care of merchandise to customers
- Answer questions regarding the store and its merchandise
- Greet customers and ascertain what each customer wants or needs
- Demonstrate use or operation of merchandise
- Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
- Inventory stock and requisition new stock
- Exchange merchandise for customers and accept returns
- Place special orders or call other stores to find desired items
- Estimate quantity and cost of merchandise required, such as paint or floor covering
- Rent merchandise to customers
- Explained benefits and features of warranty programs, resulting in consistent add-on sales
- Maintained product knowledge to assist and educate customers on options available.
- Demonstrated features and benefits while assisting customers in making informed decisions based on needs and wants.
Lumber associate
Lowe's
11.2017 - 11.2018
- Describe merchandise and explain use, operation, and care of merchandise to customers
- Answer questions regarding the store and its merchandise
- Greet customers and ascertain what each customer wants or needs
- Demonstrate use or operation of merchandise
- Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
- Inventory stock and requisition new stock
- Exchange merchandise for customers and accept returns
- Place special orders or call other stores to find desired items
- Estimate quantity and cost of merchandise required, such as paint or floor covering
- Rent merchandise to customers.
Sales Associate
Holl's Chocolate
11.2012 - 10.2017
- Greet customers and ascertain what each customer wants or needs
- Describe merchandise and explain use, operation, and care of merchandise to customers
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires
- Compute sales prices, total purchases and receive and process cash or credit payment
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Education
High School Diploma -
Parkersburg high school
Parkersburg, West VirginiaAssociate of Arts - Computer Information technology, science
West Virginia University At Parkersburg
Parkersburg, West Virginia05.2023
science
Marshall University
Huntington, West VirginiaSkills
- Ability to receive requests and determine the requirements, conduct research to determine the specific specifications, condition of market, and requirements of delivery; and using this information, chose the procurement method that works most efficiently
- Can prepare quotes, get proposals and bids after completing any necessary or required documentation or research to ensure contractual sufficiency and responsiveness to meet employer's standards
- Provide assistance by preparation, definition, and submission of required documents and forms
- Explain procurement process, and channels of communication to offerors who are creating a proposal for company needs Coordinate pre-proposal meetings with potentian offerors to unsure and understanding of requirements under a solicitation
Timeline
Automotive Service Writer
Wharton Nissan
11.2021 - Current
Work Associate
Industrial Cleaners
05.2021 - 08.2021
Appliance Sales Specialist
Lowe's
01.2018 - 05.2021
Lumber associate
Lowe's
11.2017 - 11.2018
Sales Associate
Holl's Chocolate
11.2012 - 10.2017
High School Diploma -
Parkersburg high school
Associate of Arts - Computer Information technology, science
West Virginia University At Parkersburg
science
Marshall University
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