Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryan Castellanos

Las Vegas,NV

Summary

Resourceful and dedicated professional with a strong background in customer service and sales, as demonstrated in roles at Tesla and Cintas. Adept at building relationships, addressing customer needs, and providing solutions under pressure. Proud graduate of a reputable fire academy, holding essential certifications that prepare me for the rigors of firefighting. Eager to transfer these skills to a career in firefighting, where I can contribute to safeguarding the community and responding effectively to emergencies. Committed to continuous learning, teamwork, and applying my fire academy knowledge and certifications to face the challenges of a firefighter with resilience and a proactive approach.

Overview

6
6
years of professional experience

Work History

Tesla Advisor

Tesla It Solutions
Las Vegas, NV
12.2019 - 10.2023
  • Customer Engagement: Welcoming guests and engaging in conversations.
  • Product Education: Educating customers about Tesla products.
  • Sales Support: Assisting with product selection, ordering, and delivery.
  • Customer Service: Providing exceptional service and answering inquiries.
  • Sales Techniques: Utilizing suggestive selling and cross-selling.
  • Relationship Building: Developing customer relationships.
  • Post-Purchase Follow-Up: Ensuring customer satisfaction.
  • Inventory Management: Monitoring and restocking inventory.

Manager of Business Development and Sales

Elephant Vapor, Vapor Bar
Las Vegas, NV
09.2017 - 11.2021
  • Increased sales volume with maintaining inventory of products.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Drove team revenue totals by bringing in over $1 million in sales.
  • Resolved problems, complaints and questions with customers to maintain relationships and increase return customer base.
  • Increased profits through providing excellent customer service, following product knowledge including functions and features that differentiate products and brands.

Education

Bachelor of Science - Kinesiology

Colorado State University - Pueblo
Pueblo, CO
05-2009

Skills

  • Relationship Building
  • Training and mentoring
  • Physical Fitness Maintenance
  • Personal Protective Equipment
  • Hazardous Materials Handling
  • Teamwork and Cooperation

Timeline

Tesla Advisor

Tesla It Solutions
12.2019 - 10.2023

Manager of Business Development and Sales

Elephant Vapor, Vapor Bar
09.2017 - 11.2021

Bachelor of Science - Kinesiology

Colorado State University - Pueblo
Ryan Castellanos