Detail-oriented professional with experience in fast food operations, known for excellent customer service and adherence to safety guidelines. Proven ability to maintain cleanliness, manage inventory, and train new employees effectively.
Overview
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1
Certification
Work History
Crew Member
McDonald's
Lapeer
12.2025 - Current
Operated cash register and processed customer transactions accurately.
Delivered exceptional customer service by promptly addressing inquiries and effectively resolving issues to enhance guest satisfaction.
Provided excellent customer service to maintain a positive atmosphere for guests.
Resolved customer complaints in a professional manner.
Interacted pleasantly with guests to deliver quality customer service.
Coordinated with team members to streamline service during peak hours, ensuring timely order fulfillment and customer satisfaction.
Prepared food items according to McDonald's quality and safety standards.
Assisted in the preparation of food items such as sandwiches, salads and pizzas.
Served food quickly for positive guest experiences.
Served food and beverages at take-out counters to provide fast service to waiting guests.
Packaged menu items into bags or trays and placed drink orders into carriers.
Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
Followed health and safety guidelines to promote a safe working environment.
Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
Adhered to health department regulations regarding food handling procedures.
Checked expiration dates on all products before serving them to customers.
Informed customers about menu items and their ingredients.
Maintained organized storage areas for food products, beverages and restaurant supplies.
Stocked supplies and organized inventory to support daily operations.
Assisted in training new crew members on operational procedures and policies.
Performed cashier duties such as taking orders, collecting payments and providing change.
Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Ensured cleanliness of workstations and dining areas throughout shifts to create a welcoming environment for guests.
Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
Directed patrons to restrooms and other amenities within facility.
Served food and beverages at take-out counters to provide fast service to waiting guests.
Directed patrons to restrooms and other amenities within facility.