Ryan Clemente
Temecula,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Surveillance Agent
Pechanga Gaming Commission
04.2023 - Current
- Enhanced casino security by closely monitoring surveillance footage and identifying suspicious behavior.
- Assisted in reduction of theft and fraud by diligently observing gaming areas and reporting irregularities.
- Displayed adaptability by seamlessly transitioning between different roles within department as required.
- Developed strong relationships with colleagues and supervisors, fostering positive work environment that prioritized cooperation and collaboration.
- Collaborated with casino security personnel for effective incident response and resolution.
- Ensured compliance with gaming regulations, promptly reporting any violations or discrepancies observed.
Bell Person
Pechanga Resort Casino
08.2013 - 04.2023
- Enhanced guest satisfaction by promptly attending to luggage handling and delivery requests.
- Provided exceptional customer service for improved guest experience during check-in and check-out processes.
- Ensured prompt response to guest inquiries by effectively utilizing communication devices and hotel software systems.
- Developed strong relationships with repeat guests, fostering loyalty and encouraging return visits.
- Completed daily logs of tasks performed, maintaining accurate records for management review.
Education
High School Diploma -
St. Mary's College of Baliuag
Baliuag, Philippines04.2011
Skills
- Table Games Procedures Knowledge
- Report Writing
- Effective Communication
- Task Prioritization
- Teamwork and Collaboration
- Adaptability
Timeline
Surveillance Agent
Pechanga Gaming Commission
04.2023 - Current
Bell Person
Pechanga Resort Casino
08.2013 - 04.2023
High School Diploma -
St. Mary's College of Baliuag
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