Ryan Cole
Denver,Colorado
Summary
Results-driven professional with a proven track record in optimizing business operations and team development, aiming to transition into a trades-based role to gain hands-on skills and influence the business's enduring success.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Operations Manager
Limelight Development I
Colorado Springs, CO
09.2025 - Current
- Directed daily operations for Limelight Development I property development projects, ensuring timely progress and adherence to project goals.
- Support resource planning and issue resolution for Limelight Development I operations.
- Coordinate with contractors, clients, and internal teams on operational needs.
- Organized and managed scheduling to optimize operational efficiency, training, and inventory control.
- Assisted with customer service, new business development, facility maintenance, and logistics for tenant move-in and move-out.
- Resolved customer complaints promptly, contributing to high customer satisfaction ratings.
- Support operations for small indoor storage facility in Colorado Springs area, serving tenants with large-bay storage needs for boats, RVs, and business equipment.
Co-founder & Principal
Elite Edge Athlete
Denver, CO
02.2018 - 07.2026
- Directed strategy for elite athlete training programs and positioned brand to resonate with the target audience, increasing visibility.
- Delivered tailored skill development support to hockey associations, teams, and individual players, enhancing overall performance.
- Guided program planning for athlete development, recovery, and skill refinement, ensuring comprehensive training experiences.
- Provide on-ice coaching, vision training software, and mental training programs.
- Operate athletic training business serving youth hockey community in Colorado.
- Engaged in youth hockey from childhood, sharing experiences and knowledge with aspiring players.
- Handle client communication for scheduling, onboarding, and service updates.
Associate Brand Manager
Vantiv
Denver, CO
02.2016 - 05.2017
- Managed brand strategy for Vantiv Payment Solutions, enhancing visibility across merchant and partner channels.
- Coordinated marketing campaigns with sales, product, and creative teams at Vantiv to align messaging and drive engagement.
- Analyzed market trends and competitor messaging for Vantiv brand positioning.
- Supported brand positioning, architecture, portfolio naming, signature system, identity, messaging tone, design, and branded touchpoint development.
- Provided creative direction for brand-level video, web, and graphic design projects.
- Developed customer advocacy strategy program and led launch through targeted engagement tactics.
- Helped build online communities for employees, SMBs, and developers, and assisted with key community newsletters to improve engagement.
- Kept team current on latest marketing trends and tracked trademarks with legal for senior leadership updates in corporate marketing.
- Assisted in developing long-term strategic plans for the assigned brand category.
Sales Associate
Arrow Electronics
Englewood, CO, Colorado
11.2015 - 02.2016
- Generated sales quotes by assessing pricing, availability, and customer requirements, enhancing response accuracy and speed.
- Coordinated sales order logistics for enterprise customers across multiple industry verticals, ensuring timely delivery and customer satisfaction.
- Facilitated communication between sales, distribution, and material planning teams to streamline scheduling and expedite product deliveries.
- Provided customer service and account support within the overall account strategy to help meet service targets and supply chain efficiency goals.
- Supported Arrow Electronics customers with product information and order inquiries.
- Updated customer records in CRM system to ensure accurate account information. in CRM and sales systems.
Branding Contractor
Vantiv
Denver, CO
10.2015 - 02.2016
- Conducted market research to define employer brand, implement brand messaging, and establish a competitive advantage in the payments industry.
- Developed customer advocacy campaign consolidating marketing resources across legacy and acquired business platforms to enhance sales initiatives.
- Created client testimonial assets and performed case study analysis to strengthen business-to-business relationships across the company's marketing platforms.
Associate Underwriter
Liberty Mutual Insurance
Fairfield, OH
02.2015 - 07.2015
- Evaluated all types of personal lines insurance accounts according to state regulations and company policies.
- Assessed customer insurability using proprietary and external databases, including credit background and driving records.
- Prepared policy quotes using Liberty Mutual rating systems and forms.
- Evaluated coverage requests against company standards and authority limits.
- Coordinated renewals with agents, brokers, and internal teams to streamline underwriting process.
- Ensured risk assurance and built business relationships across Virginia market.
- Acted as the primary contact for Company agents in the Midwest region to generate new business and maintain existing accounts.
Event Coordinator
Red Frog Events
Chicago, IL
05.2014 - 08.2014
- Coordinated pre-event through post-event planning, logistics, contract coordination, volunteer recruitment, negotiation, supervision, vendor management, and attendee customer service for flagship urban Warrior Dash and Firefly Music Festival events.
- Addressed and resolved on-site issues swiftly during Red Frog Events activations to maintain event flow.
- Supported client communication and sponsor coordination before and during event activities.
- Managed setup and load-in/load-out processes at various event locations, ensuring seamless operational execution.
- Provided customer service support for event registrants and managed exception and dispute resolution processes.
- Contributed to creation of marketing and promotional materials, managed database administration, and provided analytics to enhance future advertising efforts and programs.
- Traveled extensively to support assigned events.
- Maintained an organized database of contacts using software applications like MS Excel and Access.
Education
Bachelor of Science (BS) - Marketing, Business Analytics
Miami University
Oxford, OH12-2014
High School Diploma -
Mountain Vista High School
Highlands Ranch, CO05-2008
Pre-Apprenticeship
IECRM
Northglenn04.2026
Skills
- Operations management
- Project scheduling
- Resource planning
- Logistics management
- Process improvement
- Customer service
- Cross functional communication
- Marketing
Certification
- OSHA 10
- CPR Certified
Timeline
Operations Manager
Limelight Development I
09.2025 - Current
Co-founder & Principal
Elite Edge Athlete
02.2018 - 07.2026
Associate Brand Manager
Vantiv
02.2016 - 05.2017
Sales Associate
Arrow Electronics
11.2015 - 02.2016
Branding Contractor
Vantiv
10.2015 - 02.2016
Associate Underwriter
Liberty Mutual Insurance
02.2015 - 07.2015
Event Coordinator
Red Frog Events
05.2014 - 08.2014
Bachelor of Science (BS) - Marketing, Business Analytics
Miami University
High School Diploma -
Mountain Vista High School
Pre-Apprenticeship
IECRM