Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ryan Coleman

Mooresville,IN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Years of experiences managing others as individuals and as a team.

Overview

10
10
years of professional experience

Work History

Assistant General Manager

Squealer’s Barbeque Grill
09.2013 - 03.2023
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Resolved problems promptly to elevate customer approval.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.

Server/Bartender

Applebee’s Bar and Grill
06.2019 - 07.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Licensed Health Insurance Agent

HC Fast
10.2016 - 03.2021
  • Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
  • Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
  • Verified insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' financial responsibilities.
  • Contacted insurance companies to discuss and resolve unpaid claims and incorrectly paid claims.

Online Sales Consultant

HomeAdvisor
03.2019 - 11.2019
  • Replied to information requests through [Software] CRM to foster seamless customer service experience.
  • Monitored online marketplaces for accuracy, product offerings and pricing and influenced data sources to identify gaps and opportunities.
  • Managed online metrics and made recommendations for continued improvement and optimization.
  • Generated monthly sales reports and shared insights and recommendations to drive sales.

Education

Aspiring for Business Administration Degree - Business Administration

Ivy Tech
Indianapolis, IN

No Degree - General Studies

IUPUI
Indianapolis

High School Diploma -

Mooresville High School
05.2013

Skills

  • Lead Generation Management
  • Policy Development and Enforcement
  • Aloha POS
  • Mathematical Calculation and Reasoning
  • Manage Operations
  • Corrective Actions
  • Performance Monitoring and Evaluation
  • Training and Development
  • Staff Management
  • Profit and Loss Control
  • Closing Tactics and Contract Negotiations
  • Customer Retention

Accomplishments

When working for Health Coverage Fast, I received first place in a company of over 100 employees in our yearly sales competition. I won a free cruise to Mexico for my accomplishment.

Timeline

Server/Bartender

Applebee’s Bar and Grill
06.2019 - 07.2022

Online Sales Consultant

HomeAdvisor
03.2019 - 11.2019

Licensed Health Insurance Agent

HC Fast
10.2016 - 03.2021

Assistant General Manager

Squealer’s Barbeque Grill
09.2013 - 03.2023

Aspiring for Business Administration Degree - Business Administration

Ivy Tech

No Degree - General Studies

IUPUI

High School Diploma -

Mooresville High School

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Ryan Coleman