Engage clients in goals-based financial conversations and deliver suitable products and services to meet client needs while also leveraging firm’s full breadth of products and solutions to drive book retention, consolidation and deepening
Participate in Merrill's Leadership Development Program designed to provide exposure to leadership strategy, skills, competencies, and expectations of the market leader role
Enhance supervisory and leadership abilities within business unit through weekly CIO correspondence to team and mentorship of new advisors
Balanced Performer in new account and balance growth metrics with a focus on client satisfaction and advisory book growth resulting in adding 10M AUM in new MGIA clients
Relationship Consultant
Merrill Edge
05.2021 - 09.2022
Engage executors, heirs, beneficiaries and trustees in goals based conversations and facilitate wealth transfer during the deceased client process resulting in firm asset retention, client deepening and consolidation
Exceed both asset retention and productivity goals while mitigating risk and keeping business defects to a minimum
Participate in Merrill’s ETP Program designed to hone collaboration, project management, presentation and mentorship skills
Facilitate departmental communications via various tasks (DGP, Doc SLA, CIO report)
Financial Services Representative
Merrill Edge
04.2020 - 05.2021
Transition to Licensed FSR providing service for trade and investment related inquiries
Identify clients' needs and found proper solutions to meet those needs by referring sales opportunities to specialist and sales teams
Exceed performance metrics including referral numbers, handle times, adherence percentage, call numbers and CSAT