Ryan Cooper
Jarrettsville,MD
Summary
Dynamic leader and former Restaurant Owner at Jville Grille, adept in business planning and staff leadership, successfully grew sales from $700,000 to $2.1 million in two years. Leveraged menu development and customer engagement skills to exceed operational goals, demonstrating a keen ability to enhance financial performance and community relations.
Veteran Restaurant Operator with hands-on experience in all areas of restaurant operations. Excellent communication, organizational and conflict resolution skills. Proven history of raising profits through maximized productivity and customer satisfaction; throughout multiple locations with net sales anywhere from $600,000 to $12,000,000.
Overview
19
19
years of professional experience
Work History
Restaurant Owner
Jville Grille
04.2021 - Current
- Managed payroll, daily deposits, and cost controls.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Maintained positive relationships with local community and government officials.
- Streamlined back-of-house processes for improved kitchen efficiency, resulting in faster order preparation times without compromising quality standards.
- Purchased restaurant in 2021, was doing $700,000 in sales, within 2 years without a concept change finished 2023 at $2.1 Million, and expecting to grow 2024 by 10%.
Restaurant Owner
The Canton Local
01.2020 - 01.2024
- Managed payroll, daily deposits, and cost controls.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Maintained positive relationships with local community and government officials.
- Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
- Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
- During Covid Pandemic; grew the 45 seat restaurant from $300k in sales to $600k in sales.
Director of Operations
Full Tilt Brewing
04.2019 - 03.2021
- Monitored equipment inventory levels to ensure adequate supplies were available for smooth daily operations of computer systems.
- Maintained accurate records of brewing activities, enabling data-driven decision making for process improvements.
- Collaborated with team members for smooth operations, resulting in reduced downtime and improved workflow.
- Contributed to increased production efficiency by optimizing equipment setup and maintenance procedures.
- Served as a consultant after departure due to owning 2 restaurants.
Director of Operations
Ropewalk Restaurant Group
09.2005 - 03.2019
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Mentored and coached team members to foster productive and engaging work environment.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
Education
Bachelor of Arts - History
Wesley College
Dover, DE05.2005
Skills
- Menu development
- Staff Supervision
- Business Planning
- Customer Engagement
- Inventory Management
- Vendor Relations
- Staff Leadership
- Financial Planning
- Business marketing
Timeline
Restaurant Owner
Jville Grille
04.2021 - Current
Restaurant Owner
The Canton Local
01.2020 - 01.2024
Director of Operations
Full Tilt Brewing
04.2019 - 03.2021
Director of Operations
Ropewalk Restaurant Group
09.2005 - 03.2019
Bachelor of Arts - History
Wesley College
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