Ryan Crim
Indianapolis,IN
Summary
Linehaul Support Representative for FedEx seeking to expand horizons in the professional environment. Willing to relocate to: Indianapolis, IN
Professional support specialist equipped to meet and exceed client expectations. Known for strong collaboration skills, adaptability, and delivering reliable results in dynamic environments. Expertise in problem-solving, communication, and customer service. Aptitude for managing multiple tasks efficiently and maintaining positive client experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Linehaul Support Representative
FedEx
Indianapolis, IN
02.2026 - Current
- Assist the Linehaul Planner team in various manners. Assessing the linehaul yard for potential issues, generating reports based off those issues or information, and resolving issues as they arise. Ensure that trailers dispatch and arrive to provided locations in a timely manner.
Operations Admin
FedEx Ground
Terre Haute, IN
01.2022 - 01.2026
- Team member for FedEx who covered a wide range of tasks, including but not limited to address resolutions, filling damaged package reports, filing paperwork, and processing hazardous material packages.
- Contacted service providers within the company to resolve issues with shipments or delays in transit, and worked to resolve related issues.
- Made calls to and received calls from customers regarding issues with deliveries, working to resolve issues as they arise.
- Utilize experience in hazardous material and dangerous good shipping to ensure shipments apply to federal guidelines, verifying validity of shipments.
- Work internally to ensure station metrics surrounding package scanning compliance were maintained, improving rates of scanning and package visibility by over 10%.
- Lead a team of other admins to be able to attain these goals, including task delegation, prioritization, and effective completion.
- Extensive experience in FedEx’s TMS system, with dispatching, fixing typos on information, checking locations of trailers, and communicating with stations regarding scheduling.
Package Handler
FedEx
Terre Haute, IN
05.2021 - 01.2022
- Operated and maintained package scanning equipment to ensure accurate tracking and processing.
- Sorted packages efficiently by size and destination, improving workflow efficiency.
- Loaded and unloaded freight shipments, adhering to safety protocols and guidelines.
- Collaborated with team members to streamline package handling processes, enhancing overall productivity.
Education
Operations Management (B.A.) - Logistics and Transportation
Southern New Hampshire University
12-2025
Business Administration (A.S.) - undefined
Southern New Hampshire University
10-2025
Skills
- Confidential information handling
- Photocopying
- Hazmat
- Leadership
- Computer operation
- Resource scheduling coordination
- Crew management
- Delegation
Accomplishments
- Eagle Scout
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Driver's License
Timeline
Linehaul Support Representative
FedEx
02.2026 - Current
Operations Admin
FedEx Ground
01.2022 - 01.2026
Package Handler
FedEx
05.2021 - 01.2022
Business Administration (A.S.) - undefined
Southern New Hampshire University
Operations Management (B.A.) - Logistics and Transportation
Southern New Hampshire University