Highly-motivated business professional with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working independently and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Benefits Coordinator
Unum
10.2023 - Current
Served as primary point of contact for client benefits inquiries, resolving issues promptly and accurately.
Provided timely customer service skills to clients,
Developed communication skills with clients by answering questions related to benefit payments.
Exceeded documentation standards.
Sales Development Representative
AUTHENTIC8
07.2022 - 08.2023
Reached out to key decision makers using phone, email, and social touches (LinkedIn) to bring on new business
Leveraged CRM to maintain activity, contact and account information of customers and prospects
Set appointments to present solutions to prospective Fortune 500 & C-Suite level executives
Maintained communication with internal sales operations to facilitate development of sales opportunities
Utilized strong verbal and written communication to articulate product solutions to customers
Collaborated and supported sales team to build sales pipeline and go to market strategy
Met and exceeded daily/ weekly/ monthly KPI's while achieving meeting quota.
Rink Manager/Zamboni Operator
HANOVER IMPROVEMENT SOCIETY
09.2021 - 04.2022
Carried out day-day-day duties accurately and efficiently
Demonstrated respect, friendliness, and communication with fellow staff
Utilized problem solving skills as difficult situations arose
Demonstrated flexibility by working a variety of shifts as needed, including weekends.
Director
GREG CARTER EUROPEAN HOCKEY SCHOOL
06.2012 - 08.2021
Managed daily operations and schedule to ensure schedule was followed and daily goals were met
Organized, developed, and coordinated daily drills, lessons, and activities
Supervised staff, delegated daily responsibilities, and provided feedback when necessary
Collaborated with fellow staff to problem solve and execute quality programming
Communicated with parents and caregivers on a daily basis.
Sales Associate
STATELINE SPORTS
08.2014 - 10.2015
Provided positive first impressions to welcome existing, new, and potential customers
Organized merchandise to maintain store visual appeal
Offered support to customers by answering questions and engaging in positive communication.
Education
B.S - CRIMINAL JUSTICE
Plymouth State University
Plymouth, NH
05.2022
Skills
Verbal and written communication
Relationship Building
Written and oral communication
Documentation And Reporting
Data Analysis
Teamwork and Collaboration
Problem-Solving
Time Management
Attention to Detail
Problem-solving abilities
Multitasking Abilities
Organizational Skills
Timeline
Benefits Coordinator
Unum
10.2023 - Current
Sales Development Representative
AUTHENTIC8
07.2022 - 08.2023
Rink Manager/Zamboni Operator
HANOVER IMPROVEMENT SOCIETY
09.2021 - 04.2022
Sales Associate
STATELINE SPORTS
08.2014 - 10.2015
Director
GREG CARTER EUROPEAN HOCKEY SCHOOL
06.2012 - 08.2021
B.S - CRIMINAL JUSTICE
Plymouth State University
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