Ryan Dankert
Sussex,Wisconsin
Summary
Results-driven business professional with experience supporting the growth and profitability within aftermarket business through program development, financial analysis, and cross-functional project management. Proven ability to develop and execute new aftermarket initiatives, manage concurrent projects, forecast sales and profitability, and identify opportunities to improve program performance and business processes. Skilled at collaborating with internal teams and external partners to deliver strategic solutions that enhance customer experience, drive recurring revenue, and support long-term business growth. Seeking to leverage my analytical, project management, and process improvement expertise.
Overview
8
8
years of professional experience
Work History
Managed Services Coordinator
Alto-Shaam
Menomonee Falls, WI
09.2024 - Current
- Support P&L and growth strategy for a multi-million dollar aftermarket business
- Develop new aftermarket programs - from discovery to execution - in support of strategic initiates to drive recurring revenue
- Manage multiple active aftermarket program projects simultaneously from start to finish
- Align and negotiate with external partners - dealers, reps, service/logistic partners - on roles, expectations, pricing and performance
- Utilize cross functional collaboration with sales, marketing, service, engineering, shipping, customer service to delivery a seamless customer experience
- Analyze and forecast sales, profitability, margins and program performance
- Analyze existing aftermarket programs and processes, identify opportunities of continuous improvement, and implement strategic enhancements
Nationally Ranked Financial Planning Internship
Northwestern Mutual
Delafield, WI
05.2023 - 09.2023
- Earned state certification to sell and market disability and life insurance products
- Developed comprehensive financial plans tailored to meet unique needs and goals of prospective clients
- Coordinated and managed schedules for client meetings, ensuring efficient use of time and resources.
- Prioritized leads from various channels, optimizing prospecting efforts to focus on qualified prospects.
- Implemented time management strategies to balance cold and warm calling activities with other tasks, maximizing outreach effectiveness.
- Developed and executed comprehensive financial plans, integrating time-sensitive updates and adjustments to meet client goals.
- Facilitated cross-departmental collaboration by aligning pre-sale preparations, enhancing project efficiency and client satisfaction.
- Provided timely updates to clients on product status and project milestones, maintaining clear communication channels.
- Strengthened organizational knowledge of sales processes, contributing to streamlined workflows and improved project outcomes.
- Engaged with clients, delivering timely and comprehensive updates on the status of their products.
Lead Lot Attendant
Gordie Boucher
Menomonee Falls, WI
03.2021 - 04.2023
- Coordinated the layout and organization of the dealership lot, strategically positioning vehicles to enhance visual appeal and customer accessibility.
- Managed time effectively to promptly troubleshoot vehicle issues, ensuring minimal disruption to customer service and operational flow.
- Prioritized tasks based on customer needs and dealership priorities, optimizing workflow and efficiency.
- Personalized customer service to meet individual requests, fostering positive customer relationships and enhancing satisfaction.
Handyman
Korkos Investments
Elm Grove, WI
04.2018 - 08.2020
- Analyzed and priced potential business opportunities, prioritizing projects based on feasibility and profitability.
- Stayed updated with industry trends and technological advancements to adopt advanced techniques, improving service delivery and customer satisfaction.
- Managed time efficiently to maintain and repair plumbing, electrical, and HVAC systems, ensuring minimal downtime and optimal functioning for clients.
Education
BBA - Marketing With An Emphasis in Professional Selling
University of Wisconsin-Whitewater
Whitewater, WI05-2024
Timeline
Managed Services Coordinator
Alto-Shaam
09.2024 - Current
Nationally Ranked Financial Planning Internship
Northwestern Mutual
05.2023 - 09.2023
Lead Lot Attendant
Gordie Boucher
03.2021 - 04.2023
Handyman
Korkos Investments
04.2018 - 08.2020
BBA - Marketing With An Emphasis in Professional Selling
University of Wisconsin-Whitewater
Additional Experience/Accolades
- Pursued academic endeavors focused on mastering the art of proficiently and strategically promoting and selling products while building and maintaining customer relationships
- Competed in a variety of individual and team selling competitions in front of various companies
- Finalist in a University and Company sponsored Perfect Pitch Competition
- President of Mens Club Lacrosse - managed a team of 30+ college Lacrosse players