Ryan Dawson
Beaufort,SC
Summary
Organized and detail-oriented Adjuster dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems.
Overview
12
12
years of professional experience
Work History
Independent Insurance Adjuster
MD Claims
01.2024 - Current
- Reviewed new files to determine current status of property damage and to develop plan of action.
- Analyzed information gathered by investigation and reported findings and recommendations.
- Established relationships with clients and insurance companies to foster timely claims resolution.
- Collaborated with insurance carriers, agents, and policyholders to gather necessary information for accurate claim assessments.
- Contacted insured within 24 hours, followed by a thorough inspection of roof and interior.
- Provided detailed photo reports, accurate sketches, precise estimates, and detailed loss reports.
Independent Insurance Adjuster
Hamilton Home Company
01.2023 - Current
- Reviewed new files to determine current status of injury claim and to develop plan of action.
- Analyzed information gathered by investigation and reported findings and recommendations.
- Established relationships with clients and insurance companies to foster timely claims resolution.
- Contacted insured within 24 hours of claim assignment, followed by a thorough inspection.
- Provided detailed photo reports, allowing desk adjuster as much information as possible.
- Provided precise sketches of properties, allowing for precise estimates.
- Generated detailed and descriptive loss reports in a timely manner.
Roofing Contractor
Hamilton Home Company
12.2018 - 01.2023
- Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
- Conducted regular inspections and troubleshot building roofing systems for commercial and residential customers.
- Repaired chimneys and other roof protrusions.
- Corrected improper drainage and ventilation problems.
- Maximized crew efficiency through careful planning of manpower allocation based on project requirements and deadlines.
- Inspected problem roofs to determine best repair procedures.
- Assisted with installation of gutters and downspouts.
- Reduced project delays by effectively managing subcontractor schedules and coordinating material deliveries.
- Increased company revenue through accurate job bidding and cost estimation strategies.
- Adjusted roof flashing to maximize drainage.
- Maintained safe working conditions on job sites, conducting regular safety meetings and enforcing proper use of protective gear.
- Performed patching and resealing of roofs to provide maintenance, repairs and protection.
Sales Representative Manager
Microwave Atlanta
01.2012 - 11.2018
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Negotiated favorable contract terms with clients, securing long-term business relationships and contributing to the company''s bottom line.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Education
No Degree - Business Administration
Chattahoochee Technical College
Marietta, GA05.2012
Skills
- Report Writing
- Case Presentation
- Risk Management
- Customer Service
- File and Record Management
- Denied claims identification
- Advanced computer skills
- Insurance Law Understanding
- Policy analysis
- Property Damage Assessment
- Investigation Management
- Property valuation
Timeline
Independent Insurance Adjuster
MD Claims
01.2024 - Current
Independent Insurance Adjuster
Hamilton Home Company
01.2023 - Current
Roofing Contractor
Hamilton Home Company
12.2018 - 01.2023
Sales Representative Manager
Microwave Atlanta
01.2012 - 11.2018
No Degree - Business Administration
Chattahoochee Technical College
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