Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryan Dietrich

Southgate,MI

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

3
3
years of professional experience

Work History

Associate Sales Member

Torrid LLC
10.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.

Patient Access Representative

Michigan Surgery Specialists
06.2023 - 09.2023
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.

Internal Support Specialist

PNC Bank
07.2022 - 06.2023
  • Responded to inquiries via inbound calls to resolve branch requests and questions.
  • Collaborated with team leads to understand and resolve various branch inquiries.

Personal Banker III

PNC Bank
04.2021 - 07.2022
  • Cross-sold bank products and services to meet customer needs and provide options.
  • Promoted financial products by maintaining excellent service offering knowledge.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.

Teller Supervisor

PNC Bank
11.2020 - 04.2021
  • Maintained strong knowledge of bank products, services, procedures and regulatory requirements to assist staff members with questions and difficult or complex tasks.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Promoted bank's products and services by consistently cross-selling to customers.

Education

Associate of Arts - General Education

Wayne County Community College District
Detroit, MI
05.2026

High School Diploma - General Studies

Anderson High School
Southgate, MI
06.2018

Skills

  • Customer Retention
  • Customer Service
  • Account Servicing
  • Account Management
  • Sales Consultation
  • Business Development
  • Product and Service Sales
  • Product Knowledge
  • Call Management

Timeline

Associate Sales Member

Torrid LLC
10.2023 - Current

Patient Access Representative

Michigan Surgery Specialists
06.2023 - 09.2023

Internal Support Specialist

PNC Bank
07.2022 - 06.2023

Personal Banker III

PNC Bank
04.2021 - 07.2022

Teller Supervisor

PNC Bank
11.2020 - 04.2021

Associate of Arts - General Education

Wayne County Community College District

High School Diploma - General Studies

Anderson High School
Ryan Dietrich