Adaptable and effective communicator with a strong background in customer service. Experienced in relationship management, creating positive environments, and supporting sales initiatives to drive business growth.
Overview
7
7
years of professional experience
Work History
Bartender
The Lansdowne Pub
Boston, MA
05.2026 - Current
Maintained cleanliness and organization of bar area, ensuring efficient service delivery.
Crafted and served high-quality cocktails and beverages to diverse clientele.
Implemented strategies for upselling specialty drinks, increasing customer satisfaction.
Collaborated with kitchen staff to coordinate timely food and beverage orders for events.
Engaged with customers to provide personalized service, enhancing overall experience.
Bartender
The Greatest Bar
Boston, MA
08.2025 - Current
Mixed and served beverages to customers, ensuring high-quality standards.
Collaborated with team members to create a positive work environment during peak hours.
Adapted quickly to changing demands, enhancing overall guest satisfaction during busy shifts.
Served alongside bartending during Survivor pop-up event (Sept. 2025 - Nov. 2025)
Followed safety protocols for handling alcohol and maintaining a safe workspace for staff and guests.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Server
Best Bagels in Town
Endwell, NY
07.2019 - 11.2022
Provided exceptional customer service by accurately taking and delivering orders.
Maintained cleanliness and organization of dining and service areas to enhance guest experience.
Collaborated with kitchen staff to ensure timely food preparation and delivery.
Assisted in training new servers on menu offerings and service standards.
Managed cash register operations, ensuring accurate transactions and balanced drawers.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.