Ryan Dougherty
Wisconsin Rapids
Summary
Proven sales consultant with a robust background in education sales, exceptional customer relations skills, and account management, demonstrated at IXL Learning. Achieved 100% commission in the first quarter and created the largest deal in Skyward's history.
Overview
7
7
years of professional experience
Work History
Educational Sales Consultant
IXL Learning
03.2024 - Current
- Serviced accounts regularly to maintain positive and productive relationships with customers.
- Drove phases of sales from leads generation and prospecting to presentations and contract development.
- Delivered presentations at conferences and trade shows, representing diverse training programs.
- Generated leads through strategic prospecting techniques such as cold calling, social media outreach, and email campaigns.
- Improved customer retention by addressing concerns promptly and offering personalized support.
- Achieved 100% Commission during first quarter of employment.
- Worked with and sold to the biggest school district in my territory.
Motor Transport Operator (SGT)
Wisconsin Army National Guard
07.2018 - Current
- Obtain and hold the rank of Sergeant, supervising 6 people
- Have over 10,000 miles of accident free driving
- Have earned over 7 medals
- Maintain and uphold the physical fitness and readiness of my soldiers
Business Development Manager
Skyward
01.2023 - 03.2024
- National EdTech company
- Achieved 100% quota within first year of full-time sales
- Created an opportunity with the third largest district in Utah
- Identified and created an opportunity that has evolved into a widespread demonstration, including over 50 districts
- Created the largest deal in Skyward History
- Established and sustained a prominent presence across all five state territories, including Wisconsin, Utah, Illinois, Indiana, and Michigan
- Reached out to potential customers via telephone, email, and in-person inquiries.
Sales Intern
Skyward
07.2022 - 12.2022
- Company Overview: National EdTech company
- Offered a full-time position within 6 months of starting
- Maintained and prepared prospecting emails to Texas, Wisconsin, and Illinois
- Prospected potential customers and introduced them to the solution
- Managed customer expectations and helped navigate sales processes.
Claims Contact Center Representative
Sentry Insurance
12.2019 - 04.2022
- Voted Rookie of the year by peers and managers
- Consistently received positive feedback from customers for providing outstanding service, resolving issues promptly, and demonstrating empathy and understanding
- Streamlined and expedited the claims process, resulting in reduced resolution times and improved overall customer satisfaction
Education
Bachelors Degree - Business Management, Business Communications, Organizational Leadership, Business Leadership, Organizational Behavior
University of Wisconsin Stevens-Point
Stevens Point, Wisconsin07.2023
Skills
- Account Management
- Customer relations skills
- Customer service expertise
- Account servicing
- Sales background
- Salesforce
- CRM Softwares
- K-12 Educational Sales
- Insurance Processes
- Claim handling
- Cold Calling
- Product demonstration
- Microsoft Suite Proficiency
Accomplishments
- Multiple Township Lead, Over 50 districts in Illinois, 11/2023
- Granite School District - 61,000 Students
- U-46 School District - 30,000 students
- Community School District 300 - 20,000 students
- Grand Haven Public Schools - 6,000 Students
- South Bend School District - 16,000 Students
- Army Achievement Medal, 2021
References
References available upon request.
Timeline
Educational Sales Consultant
IXL Learning
03.2024 - Current
Business Development Manager
Skyward
01.2023 - 03.2024
Sales Intern
Skyward
07.2022 - 12.2022
Claims Contact Center Representative
Sentry Insurance
12.2019 - 04.2022
Motor Transport Operator (SGT)
Wisconsin Army National Guard
07.2018 - Current
Bachelors Degree - Business Management, Business Communications, Organizational Leadership, Business Leadership, Organizational Behavior
University of Wisconsin Stevens-Point
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