Ryan Drazenovich
Scottsdale,AZ
Summary
Customer service management professional experienced with inbound and outbound customer service and collections. Team player with exceptional listening and critical thinking skills. Personable personality that helps avoid call escalations.
Overview
2
2
years of professional experience
Work History
Customer Service Manager
Albertsons
05.2022 - Current
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Managed senior-level personnel working in marketing and sales capacities.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Education
High School Diploma -
Desert Mountain High School
Scottsdale, AZ05.2024
Skills
- Emergency Response
- Employee Development
- Conflict Management
Timeline
Customer Service Manager
Albertsons
05.2022 - Current
High School Diploma -
Desert Mountain High School
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