Ryan Duarte
Miami Gardens,FL
Summary
Dynamic, results-oriented Store Manager with a proven track record in team leadership and operational excellence. Expertise in fostering exceptional customer communication and service, ensuring a positive shopping experience that drives loyalty and sales. Proficient in inventory management, merchandising strategies, and stock rotation techniques to reduce obsolescence and optimize product availability. Dedicated professional thriving in fast-paced, customer-focused environments, consistently delivering outstanding results through strategic planning and team collaboration.
Overview
9
9
years of professional experience
Work History
Store Manager
Finish Line Macy's Dadeland Mall
Miami, FL
03.2019 - 04.2026
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Delegated responsibilities aligned with team capabilities to improve operational efficiency and customer service.
- Developed corporate objectives and strategies collaborating on quality metrics and key performance indicators (KPI), as well as strategizing with cross-functional teams on improvement measures related to quality.
- Analyzed product features and market trends to determine appropriate pricing and enhance visual merchandising.
- Reported theft incidents to LP and shipment discrepancies to Inventory Control for assistance and remediation.
- Executed daily and monthly sales.
- Answered customer questions and addressed problems and complaints in person and via phone.
Automotive Technician
Toyota Weston
Weston, FL
08.2018 - 09.2019
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Conducted test drives and adjusted controls and systems to verify vehicle serviceability.
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
- Evaluated, repaired and aligned vehicle suspensions.
Delivery Driver
Papa John's Pizza
Miami, FL
07.2017 - 01.2019
- Carried food in insulated bags to maintain hot or cold temperature.
- Collected tips from customers through hands-free electronic methods.
- Communicated with restaurant staff to coordinate deliveries and obtain destination address.
- Kept customer and food preparation areas clean and well-organized.
- Verified orders and bagged items for easy transport.
- Wiped down tables and equipment, swept and refilled stock.
- Stocked freezers and refrigerators to maintain adequate supply of ingredients and products.
- Cooked food following specific measurements and recipes.
- Operated pizza oven and brick oven along with other kitchen equipment to prepare food.
Education
Some College (No Degree) - Automotive Technology
Miami Lakes Educational Center And Technical College
Hialeah, FL08-2020
High School Diploma - undefined
Lincoln Marti
Hialeah, FL05-2016
Skills
- Friendly, positive attitude
- Mentoring and Coaching
- Sales Tracking
- Team Leadership
- Teamwork and collaboration
- Problem-Solving
- Stock Management
- Customer service
- Multitasking and organization
- Inventory Control
Languages
English
Spanish
Timeline
Store Manager
Finish Line Macy's Dadeland Mall
03.2019 - 04.2026
Automotive Technician
Toyota Weston
08.2018 - 09.2019
Delivery Driver
Papa John's Pizza
07.2017 - 01.2019
High School Diploma - undefined
Lincoln Marti
Some College (No Degree) - Automotive Technology
Miami Lakes Educational Center And Technical College