Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Ryan DuBose

Ryan DuBose

Analyst
Amory,MS

Summary

With over 10 years of leadership and operations experience, I bring a strong foundation in team management, data analysis, and process improvement. I've led cross-functional teams, implemented data-driven strategies, and delivered measurable results in efficiency and performance across various business functions.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Assistant Service Manager

Carl Hogan Toyota
03.2025 - Current
  • Developed and implemented local marketing initiatives and service promotions that increased customer traffic and revenue by targeting seasonal needs and high-margin services.
  • Analyzed customer data and service trends to identify upsell opportunities and tailor outreach strategies, improving customer retention and boosting repeat business.
  • Managed and optimized online presence, including customer reviews, social media engagement, and promotional listings, enhancing brand visibility and trust.
  • Supported overall service department operations while driving business development through proactive outreach and community engagement.

Sales and Training Manager

Sam's Club
07.2024 - 03.2025
  • Monitored performance metrics and provided coaching to improve results.
  • Organized community and promotional events to increase sales.
  • Collaborated with cross-functional teams to ensure successful store initiatives.
  • Mentored a team of 15 associates over 12 months, holding biweekly one-on-one coaching sessions using Power-BI to boost conversion rates by 18% and increase quarterly membership sales by 22%.
  • Devised comprehensive sales training modules tailored to membership growth objectives, driving measurable improvement in associate performance and overall store revenue.

Business Solutions Specialist

Cellular Sales
06.2023 - 07.2024
  • Supervised and coached account teams to create tailored tech proposals.
  • Conducted data analysis to optimize productivity and ensure client satisfaction.
  • Manager proposal customization, data collection, and issue resolution.
  • Ensured alignment between technical solutions and business needs.

General Manager

Victra, Verizon Authorized Retailer
01.2020 - 06.2023
  • Directed Sales Leadership initiatives for a 6-person sales team over 3 years, utilizing Power-BI analytics and daily training sessions to achieve a 83% increase in annual sales volume and surpass metric KPIs by 15%.
  • Mentored 30-member sales and technical teams over 3 years, using monthly performance reviews and Salesforce to improve staff retention by 22% and boost service KPIs by 19%.
  • Led diagnostics, repair, and tech support operations.
  • Integrated new technologies to meet client and business demands.
  • Cultivated a motivating team environment across 3 years for 36 staff members by launching incentive-based programs.

Education

Associate's Degree - Information Technology

University Of Phoenix

GPA: 3.7

Skills

Effective Time Management

Certification

Google Cyber Security, Certificate

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Assistant Service Manager - Carl Hogan Toyota
03.2025 - Current
Sales and Training Manager - Sam's Club
07.2024 - 03.2025
Business Solutions Specialist - Cellular Sales
06.2023 - 07.2024
General Manager - Victra, Verizon Authorized Retailer
01.2020 - 06.2023
University Of Phoenix - Associate's Degree, Information Technology

Similar Profiles

CREATE PROFILE
Ryan DuBoseAnalyst
Created at Zety.com