Ryan Dunn
Dalton,GA
Summary
Dedicated and detail-oriented professional. Skilled at prioritizing, completing multiple tasks simultaneously and following through to achieve goals. Flexible and goal-oriented team player with expertise in customer relationship management and document control. Dependable self-starter seeking to leverage background into a new role with a progressive attitude.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Process Supervisor
Hanwha Q CELLS
03.2021 - Current
- Monitor defects graded by our Quality department
- Generate and organize spread sheets detailing defects
- Communicate defect reports to engineers
- Monitor production process and brainstorm ideas to reduce defect rates and increase productivity
- Maintain knowledge of machines and settings
- Review shift reports for each shift and communicate status report to man
- Gather information about any adjustments made to machines by Equipment technicians to process engineering team
- Manage team in order to achieve department goals
- Organize data collected on all shifts and report back to engineers
Lift Truck Operator
Engineered Floors LLC
07.2020 - 03.2021
- Operated equipment in accordance with company procedures and customer requirements
- Excelled in a fast paced working environment without sacrificing safety
- Inspected incoming merchandise for defects
- Accurately handled all inbound and outbound shipments
Twister Operator
Engineered Floors
09.2018 - 07.2020
Shift Manager
McDonald's
01.2017 - 12.2018
Shift Manager
McDonald's
08.2016 - 12.2017
Server/Bartender
Tijuana's Mexican Restaurant
10.2015 - 08.2016
Crew Leader
McDonald's
07.2012 - 11.2015
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management
- Cultivated a talented team of departmental employees through outstanding mentoring, coaching and teaching skills
- Reduced process gaps, effectively managing and training 50+ employees on best practices to ensure optimal productivity
- Followed all safety protocols and company processes and procedures
- Handled product overstock, restocking and inventory control
- Determined performance goals for departmental employees and provided feedback on methods for reaching those milestones
- Educated customers on product and service offerings
- Balanced the needs of multiple customers simultaneously in a fast-paced point of sale environment
- Offered direction and gave constructive feedback to motivate team members
- Communicated merchandise needs and issues to appropriate supervisors in a timely fashion
- Processed shipments and maintained organized stock shelves
- Resolved customer problems by investigating issues, answering questions and building rapport
Education
High school diploma or GED - General Studies
Southeast Whitfield County High School
05.2009
Skills
- Microsoft office
- AS400
- Windows
- Mechanical knowledge
- Typing
- Manufacturing
- Pallet Jack
- Document Management
- Forklift
- Materials Handling
- Assembly
- Supervising Experience
Certification
- Forklift Certification
- Pallet Jack Certification
Personal Information
Willing To Relocate: Anywhere
Timeline
Process Supervisor
Hanwha Q CELLS
03.2021 - Current
Lift Truck Operator
Engineered Floors LLC
07.2020 - 03.2021
Twister Operator
Engineered Floors
09.2018 - 07.2020
Shift Manager
McDonald's
01.2017 - 12.2018
Shift Manager
McDonald's
08.2016 - 12.2017
Server/Bartender
Tijuana's Mexican Restaurant
10.2015 - 08.2016
Crew Leader
McDonald's
07.2012 - 11.2015
High school diploma or GED - General Studies
Southeast Whitfield County High School
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