Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ryan Fant

Midland

Summary

Dynamic professional with a proven track record in customer engagement and multitasking, honed across roles from working on private yachts to customer service. Excelled in high-pressure environments, significantly improving customer satisfaction and operational efficiency. Skilled in clear communication and safety awareness, with a notable achievement in the United States Navy.

Overview

13
13
years of professional experience

Work History

Yacht Crew Member (Mate)

Self Employed
01.2019 - Current
  • Developed strong teamwork skills by actively collaborating with fellow crew members in various tasks and emergency situations.
  • Handled lines during mooring operations efficiently, securing the vessel safely at designated locations.
  • Inspected and maintained deck equipment and supplies.
  • Provided necessary support during docking maneuvers, contributing to successful berthing at various ports.
  • Implemented effective communication with team members, ensuring smooth coordination during critical operations.

Lead Screen Printer

Kays Screen Printing & Embroidery
05.2018 - 01.2019
  • Improved customer satisfaction with timely order fulfillment and consistent print quality.
  • Consistently met deadlines for high-volume orders through effective time management and workflow coordination among team members.
  • Installed and repositioned screen printing plates and pressure roles.
  • Increased efficiency by troubleshooting and resolving printing issues, minimizing downtime and delays.

Fronk Desk Agent

Hampton Inn By Hilton
11.2017 - 05.2018
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.

Assistant Manager

Planet Fitness
04.2016 - 11.2017
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Ships Serviceman

United States Navy
03.2012 - 03.2016
  • 4 years of active-duty service in the United States Navy. (Honorable discharge)
  • Qualified watch standing lookouts in deck department,
    supply department and security detail.
  • -Involved with the multi-national allied military exercise in the Hawaiian Islands in 2014. (Pearl Harbor)
  • Provided support with the USS Ronald Regan security department, supply department and training department.

Education

Certificate of Technical Studies - Master of Yachts 200 Ton/ Chief Mate 500 Ton

Professional Yacht Training
Fort Lauderdale, FL
08-2022

Certificate of Technical Studies - Standard of Training, Certification, Watchkeeping

Maritime Professional Training
Fort Lauderdale, FL
01-2019

No Degree - General Studies

Delta College
Bay City, MI
06-2018

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Customer engagement
  • Initiative and Self-motivation
  • Safety awareness
  • Valid Driver's license
  • Resilience and persistence
  • Positive company representation
  • Clear communication
  • Attention to detail

Accomplishments

    -Contributed to the successful 6 week delivery of Motor Yacht "Calliope" through the Panama Canal to San Diego, CA from Fort Lauderdale, FL.

    -Obtained a 200 ton Yacht Captains license in September of 2022.

    -Upheld the highest standards of professionalism and

    cleanliness with the motor yacht "Kismet" deck department that included a 2-week charter in the Bahamas that involved numerous beach setups, special entertainment

    evenings and watersports.

Timeline

Yacht Crew Member (Mate)

Self Employed
01.2019 - Current

Lead Screen Printer

Kays Screen Printing & Embroidery
05.2018 - 01.2019

Fronk Desk Agent

Hampton Inn By Hilton
11.2017 - 05.2018

Assistant Manager

Planet Fitness
04.2016 - 11.2017

Ships Serviceman

United States Navy
03.2012 - 03.2016

Certificate of Technical Studies - Master of Yachts 200 Ton/ Chief Mate 500 Ton

Professional Yacht Training

Certificate of Technical Studies - Standard of Training, Certification, Watchkeeping

Maritime Professional Training

No Degree - General Studies

Delta College

Similar Profiles

CREATE PROFILE
Ryan Fant