Ryan Flaherty
Tabernacle,NJ
Overview
7
7
years of professional experience
Work History
Business Operations Analyst
Canon USA
11.2021 - Current
- Developed and Maintained comprehensive reports to inform strategic decision-making company wide.
- Implemented data-driven approaches to improve overall efficiency in day-to-day operations, resulting in 68% increase in productivity.
- Managed cross-functional projects to ensure timely delivery of high-quality results.
- Monitored service delivery metrics to detect and correct deficits in compliance with standard operating procedures.
- Participated in special and emergent projects, adapting quickly to shifting financial realities to produce exceptional outcomes.
- Designed training programs for new hires, fostering a culture of continuous learning and skill development among employees.
- Developed financial and business analyses using software such as SQL and Power BI.
- Monitored and analyzed MFC performance metrics to identify process inefficiencies and support continuous improvement initiatives
- Monitored and analyzed MFC performance metrics to identify process inefficiencies and support continuous improvement initiatives
Business Analyst
Quality First Solutions
12.2019 - 11.2021
- Analyzes key aspects of business to evaluate factors driving results and summarized into presentations.
- Built library of models and reusable knowledge-base assets to produce consistent and streamlined business intelligence results, resulting in an 70% increase in productivity.
- Written and verbal contacting of client’s vendors to hold informed conversations regarding client data, benchmarking and industry practices
- Provide weekly updates to direct reports on working projects
- Track progress of projects and savings
- Perform research through QFS data and industry sources
Intern
Somerset Stores
06.2018 - 09.2018
- Developed and executed plan to increase usage of mobile applications, resulting in an increase of users of 63%
Education
BBA - Information Technology Management
Seton Hall University
South Orange, NJ06.2019
Associate of Science - Mechanical Engineering
Rowan College At Burlington County
NJ06.2017
Skills
- Microsoft Office Suite
- Microsoft Project
- Trend Data Analysis
- Data Summaries
- Customer Service
- SQL proficiency
- Tableau expertise
- Business intelligence
Activities and Honors
- Mentor for FIRST Robotics Team 1647
- Founding member of the Dungeons and Dragons Club at Rowan College at Burlington County
- Member of SHU Gaming Sector
- Head of SHU Board Game Club.
Timeline
Business Operations Analyst
Canon USA
11.2021 - Current
Business Analyst
Quality First Solutions
12.2019 - 11.2021
Intern
Somerset Stores
06.2018 - 09.2018
BBA - Information Technology Management
Seton Hall University
Associate of Science - Mechanical Engineering
Rowan College At Burlington County
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