Ryan Flanagan
Salt Lake City
Summary
Professional and prepared leader in residential management with strong focus on clients, team collaboration and achieving results. Skilled in conflict resolution, staff training, and operational oversight. Reliable and adaptable, ensuring smooth transitions and effective problem-solving in dynamic environments. Known for fostering positive team dynamics and delivering consistent outcomes.
Overview
9
9
years of professional experience
Work History
Residential Supervisor
Ascend Recovery
08.2024 - Current
- Recognize changes in behavior indicating potential crisis situations and take immediate and appropriate action.
- Handle conflict resolution among residents promptly and professionally, promoting a harmonious living environment for all parties involved.
- Maintain a caring, supportive and safe environment for residents through careful monitoring and continuous oversight.
- Coordinated all staffing schedules and make sure that each shift has adequate coverage.
Student at The University of Utah
University of Utah
08.2023 - 05.2024
- I was attending University of Utah to obtain my second degree in Recreational Therapy. After receiving my second degree, I was going to apply for their MSW program. I left the program for a job in the field I would like to have a career, which will help me gain experience before starting my MSW path.
Deck Supervisor/Swim Instructor
Goldfish Swim School
07.2021 - 08.2023
- Maintained control and safety of class.
- Helped swimmers build confidence inside and outside of swim school
- Documented and reported safety-related concerns or incidents.
- Created connections with each swimmer and family members.
Retail/Marketing Assistant
Rebel Sports
12.2017 - 03.2021
- Frontline customer engagement
- Day-to-day store operations, employee scheduling, supplier relationships, and oversight of merchandise inventory
- Coordinating customer experience between two retail locations while effectively handling unpredictable situations
Ironworker
Andrew T. Crawford Ironworks
05.2016 - 11.2016
- Worked with an artist, Andrew Crawford, and a crew of six employees
- Created custom metal sculptures and ornamental pieces
- Hands-on creative experience across entire design process from initial customer design to fabrication and installation of major projects
- Children's Interactive Playground at the Atlanta Botanical Garden
Education
Bachelor of Arts - Graphic Design
High Point University
High Point, NC2015
Skills
- Crisis intervention
- Conflict resolution
- Behavioral assessment
- Safety monitoring
- Team leadership
- Program development
- Relationship building
- Effective communication
- Problem solving
Timeline
Residential Supervisor
Ascend Recovery
08.2024 - Current
Student at The University of Utah
University of Utah
08.2023 - 05.2024
Deck Supervisor/Swim Instructor
Goldfish Swim School
07.2021 - 08.2023
Retail/Marketing Assistant
Rebel Sports
12.2017 - 03.2021
Ironworker
Andrew T. Crawford Ironworks
05.2016 - 11.2016
Bachelor of Arts - Graphic Design
High Point University
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