Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryan Flanagan

Matawan

Summary

Dynamic professional with a proven track record at Aura Dermatology, excelling in organization and customer relations. Skilled in optimizing appointment scheduling and enhancing patient experiences. Recognized for leadership as a Camp Counselor, fostering teamwork and safety. Punctual and reliable, committed to delivering exceptional service in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Receptionist

Aura Dermatology
08.2024 - Current
  • Greeted and assisted patients, ensuring a welcoming environment and efficient check-in process.
  • Managed appointment scheduling using electronic health record systems to optimize clinic workflow.
  • Answered multi-line phone system, addressing inquiries and directing calls to appropriate staff members.
  • Organized and maintained patient records, improving retrieval efficiency for clinical staff members.

Head Cashier

Zara
02.2023 - 08.2024
  • Processed customer transactions accurately and efficiently using POS systems.
  • Maintained cash drawer integrity through regular audits and reconciliations.
  • Assisted with training new cashiers on operating procedures and customer service standards.
  • Resolved customer inquiries and complaints to enhance overall satisfaction.
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.

Camp Counselor

LakeView Day Camp
06.2016 - 08.2019
  • Supervised daily activities for campers, ensuring safety and enjoyment throughout various programs.
  • Developed engaging recreational activities, fostering teamwork and social skills among participants.
  • Evaluated camper progress and provided feedback to parents during weekly meetings.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.

Education

Matawan Regional High School
Matawan, NJ
06.2018

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Customer/Client relations

Timeline

Receptionist

Aura Dermatology
08.2024 - Current

Head Cashier

Zara
02.2023 - 08.2024

Camp Counselor

LakeView Day Camp
06.2016 - 08.2019

Matawan Regional High School

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