Recent College graduate with 3+ years of customer service experience. Has experience going into clients homes and helping service their family's needs. Looking to transition to a sales/marketing role to start my career.
Overview
4
4
years of professional experience
Work History
Valet Supervisor
First Class Valet Parking
Rochester Hills, MI
08.2021 - Current
Maintained a high level of professionalism and calmness with all personnel even in high-stress situations.
Solved customer service issues, improved operations, and provided excellent customer service.
Led a team of valets to do the best job possible in a positive manner.
Communicated efficiently and effectively with co-workers, event organizers, customers and guests.
Home Care Provider
MORC
Auburn Hills, MI
03.2020 - Current
Provided mental and emotional support to clients in order to improve physical outcomes and overall happiness.
Greeted patients and families with a cheerful, compassionate demeanor, resulting in the formation of long-term professional relationships.
Worked to improve the patient's outlook and daily living through compassionate care.
Accurately entered data into charts and log books to document clients' progress.
Education
Bachelor of Arts - Psychology
Wayne State University
Detroit, MI
12-2023
Minor - Health Communication
Wayne State University
Detroit, MI
12-2023
Skills
Active listening
Customer Service
Growth Mindset
Relationship Building
Leadership
Flexibility
Interpersonal Communication
Time management
Timeline
Valet Supervisor
First Class Valet Parking
08.2021 - Current
Home Care Provider
MORC
03.2020 - Current
Bachelor of Arts - Psychology
Wayne State University
Minor - Health Communication
Wayne State University
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