Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ryan Francisco

SAN LORENZO,CA

Summary

I am a sociable, proactive and creative individual who puts an emphasis in quality of work and efficiency. I have a wide range of skills and experiences including managing team projects, training employees, problem solving skills, and over 8 years of exemplary customer service.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Autonomous Vehicle Operator Instructor

Zoox, Inc.
San Francisco, CA
09.2023 - Current
  • Trained over 200 operators on the safe and effective operation of autonomous vehicles, covering topics such as system monitoring, manual control, and emergency procedures.
  • Conducted on-road testing in various environments and traffic conditions, collecting data on vehicle performance, and identifying areas for improvement.
  • Collaborated with the engineering team to provide feedback on vehicle performance and operator experience, contributing to the ongoing development of the autonomous system.
  • Ensured compliance with all safety regulations and protocols, maintaining a perfect safety record.
  • Deployed in Austin and Miami to ensure autonomous vehicle operation safety standards and protocols.

Autonomous Vehicle Operator

Pony.ai
Fremont , CA
11.2021 - 06.2022
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Inspected vehicle before and after every trip to assess performance and maintenance requirements.
  • Coordinated with team members and remained flexible in work scheduling to meet service needs.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Maintained updated knowledge through continuing education and advanced training.

Lead Massage Therapist

Back In Action Massage Therapy
Oakland, CA
11.2015 - 03.2020
  • Assisted with basic bookkeeping needs such as filing and maintaining over 300 clients' records.
  • Developed treatment plans, taking into consideration clients' rehabilitation goals, preferred treatment methods and appointment frequency.
  • Provided IT and software trouble-shooting support to rest of the organization.
  • Maintained patient records, tracking rehabilitation goals and progress

Education

Chabot College
Hayward, CA
09.2020

Massage Certification - Massage Therapy

National Holistic Institute
Emeryville, CA
03.2014

Skills

  • Data entry
  • Troubleshooting
  • Safety awareness
  • Problem-solving
  • Proper vehicle operations
  • Vehicle inspection
  • Consistently Punctual
  • Adaptability in Diverse Work Environments

Certification

National Holistic Institute - Emeryville, CA

  • Certificate of Achievement, Letters of Excellence
  • Certificate of Achievement, Graduate with Honors
  • Certificate of Achievement, Excellence in Attendance
  • Course Certificate, Massage Therapist
  • Course Certificate, Health Educator

Timeline

Autonomous Vehicle Operator Instructor

Zoox, Inc.
09.2023 - Current

Autonomous Vehicle Operator

Pony.ai
11.2021 - 06.2022

Lead Massage Therapist

Back In Action Massage Therapy
11.2015 - 03.2020

Chabot College

Massage Certification - Massage Therapy

National Holistic Institute
Ryan Francisco