Ryan Franklin
Kirksville,MO
Summary
Results-driven Store Lead known for high productivity and efficient task completion. Possess specialized skills in inventory management, customer service excellence, and team leadership. Excel at communication, problem-solving, and adaptability, ensuring smooth store operations and positive customer experiences.
Overview
1
1
year of professional experience
Work History
Store Lead
Shoe Carnival
Fairview Heights, IL
06.2024 - 09.2024
- Maintained accurate records of transactions for financial reporting purposes.
- Resolved customer complaints in a timely manner.
- Handled cash reconciliation at the end of the shift.
- Conducted daily store operations, including opening and closing procedures, cash handling, register operations, and inventory management.
- Provided ongoing training for new staff members.
Retail Associate
Shoe Carnival
Fairview Heights, IL
01.2024 - 06.2024
- Followed company security procedures for handling large sums of money.
- Assisted customers over the phone regarding store operations, product information, and order placement.
- Balanced daily transactions on a computerized point-of-sale system.
- Operated a point-of-sale system to receive payment by cash, check and credit card.
- Delivered a high level of customer service to patrons using active listening and engagement skills.
Education
Bachelor of Science - Political Science/Mathematics
Truman State University
Kirksville, MO05-2028
High School Diploma -
Belleville East High School
Belleville, IL05-2024
Skills
- Store operations
- Staff Training and Development
- Budgeting and financial management
- Goal Setting and Achievement
- Loss prevention strategies
- Employee engagement
Timeline
Store Lead
Shoe Carnival
06.2024 - 09.2024
Retail Associate
Shoe Carnival
01.2024 - 06.2024
Bachelor of Science - Political Science/Mathematics
Truman State University
High School Diploma -
Belleville East High School
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