Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryan Fredrick Hunter

Cincinnati

Summary

My name is Ryan Fredrick Hunter, I have worked in customer service for almost 10 years. I went to college at Capital University in Bexley, Ohio although I am temporarily on a break from finishing my degree. I have prior experience as a sales associate, cook, customer service representative and as a trainer. If you have any questions please do not hesitate to email me. Authorized to work in the US for any employer

Experienced with developing engaging and effective training materials that meet organizational goals. Utilizes innovative teaching methods to ensure knowledge retention and application. Knowledge of adult learning principles and techniques to drive performance improvements.

Overview

16
16
years of professional experience

Work History

Corporate Trainer

RDI
06.2024 - Current
  • Worked as a customer service agent for Eli Lilly and was promoted to trainer in about 4 months. Worked to train agents to handle inbound calls discussing various things such as: savings options, general inquiries, telehealth, supply search, and prescription processing.

Cook/Prep

O'Charley's
12.2023 - 05.2024
  • I helped to maintain quality of food by ensuring each dish is catered to individual satisfaction and prep in the mornings to ensure we are well stocked.

Cook/Prep

The Century Inn
11.2022 - 12.2023
  • Prep and cook various items to ensure the stability and quality of the foods we make.

Marketing

99 Exposure
09.2022 - 12.2022
  • Working as a sales representative to ensure customers are receiving the most efficient and cost-effective rates for their cellular bill.

Telemarketing Representative

Advanced Refreshment Solutions
09.2021 - 10.2021
  • Made meetings for the sales representatives to find customers for our products.

Sales Representative

Mosaic
05.2021 - 08.2021
  • Worked as a sales representative in various Home Depot and Lowe's across Ohio and Kentucky.

Sales Representative

Bluegreen Vacations
02.2021 - 04.2021
  • Sold inexpensive vacations to customers looking to stay at a premium hotel or resort within a year.

Sales Representative

Spectrum (Insight Global)
08.2020 - 10.2020
  • Went through training and some floor experience to ensure customers received the best services for their needs.

Guitar Sales Associate

Sam Ash Music
05.2019 - 08.2019
  • Worked with fellow associates to ensure the satisfaction of all Sam Ash customers.

Team Member

Graeter's Ice Cream
11.2017 - 05.2018
  • Provided customer service and ensured satisfaction to all customers.

Lifeguard

Powel Crowley YMCA
05.2009 - 01.2016
  • Helped with any service I could provide and ensured the safety and satisfaction of all YMCA guests.

Education

Some college - Criminology, Sociology, Psychology

Capital University
Bexley, OH
05.2019

High school or equivalent - undefined

Winton Woods High School
Cincinnati, OH
05.2013

Skills

  • Cash Handling
  • Staff training (1 year)
  • Retail Sales
  • Conflict management
  • Food safety
  • Freight Experience
  • Microsoft office
  • Customer service
  • Customer support (10 years)
  • Microsoft Office
  • Cooking
  • Administrative experience
  • Phone etiquette
  • Restaurant experience
  • Hospitality
  • Caring
  • Catering
  • Shipping & Receiving
  • Customer support
  • Typing (Less than 1 year)
  • Lifeguard
  • Logistics (Less than 1 year)
  • English
  • Commercial driving
  • Mac OS
  • Culinary experience
  • Load & Unload
  • Fine dining experience
  • Driving Experience (1 year)
  • Continuous improvement
  • Sales
  • GPS
  • Knife skills
  • Data entry
  • Swimming
  • People Person
  • Organizational skills
  • Communication skills
  • Windows
  • Microsoft word
  • Kitchen experience
  • Kitchen management
  • IOS
  • Meal preparation
  • Customer Service
  • Computer skills
  • Course design
  • Mentorship
  • Employee presentations
  • Training assessment
  • Performance monitoring
  • Performance evaluation
  • Organizational development
  • Materials design
  • Lesson planning
  • Course development

Timeline

Corporate Trainer

RDI
06.2024 - Current

Cook/Prep

O'Charley's
12.2023 - 05.2024

Cook/Prep

The Century Inn
11.2022 - 12.2023

Marketing

99 Exposure
09.2022 - 12.2022

Telemarketing Representative

Advanced Refreshment Solutions
09.2021 - 10.2021

Sales Representative

Mosaic
05.2021 - 08.2021

Sales Representative

Bluegreen Vacations
02.2021 - 04.2021

Sales Representative

Spectrum (Insight Global)
08.2020 - 10.2020

Guitar Sales Associate

Sam Ash Music
05.2019 - 08.2019

Team Member

Graeter's Ice Cream
11.2017 - 05.2018

Lifeguard

Powel Crowley YMCA
05.2009 - 01.2016

High school or equivalent - undefined

Winton Woods High School

Some college - Criminology, Sociology, Psychology

Capital University

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