ABIGAYLE CHEFAN
Spring,USA
Summary
I am a college graduate with eight years of working experience in industries prioritizing exceptional communication, organizational, partnership, and time management skills. My goal is to advance my career in the business field by seizing opportunities to expand my knowledge and skills through hands-on experience. I have a strong commitment to continuous learning and growth, and I'm determined to contribute hard work, team work, and a positive attitude towards the sucess of a company.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CORPORATE TRAINER
THE TOASTED YOLK
12.2022 - 10.2024
- Traveled Nation wide to build franchises from scratch and educate new employees about what the company has to offer and company policy.
- Supervised with a team of trainers, providing guidance on instructional design techniques and delivery methods that maximized learner outcomes.
- Evaluated employee performance and provided actionable feedback for improvement, leading to higher overall success rates.
- Monitored employee progress and gave feedback to management and additional training requirements.
- Conducted evaluations and observed employee performance to identify areas of needed improvement.
- Enhanced corporate culture by conducting team-building activities.
- Developed engaging and entertaining presentations to maintain employee attention and improve impact of training.
- Developed training programs to meet company objectives.
SERVER
THE TOASTED YOLK
06.2022 - 10.2024
- Leverage communication skills to affectively handle high pressure and emotional situations
- Able to prioritize and execute multiple tasks in a dynamic environment to meet customer demands
- Collaborating with and mentoring team members to ensure that together we are providing the best experience for our guests
- Exercised strong communication and costumer service skills to ensure the highest standard of satisfaction for our guests
- Executed exceptional time management skills to establish and meet wait quotes and reservation times
- Displayed solid organizational skills and ability to deal with high pressure situations
- Developed and executed strong leadership skills and was relied upon to train and direct co-workers in all aspects of the restaurant operations
FOH SYSTEMS COORDINATOR
THE TOASTED YOLK
02.2024 - 07.2024
- Ensured that all six corporate cafes upheld company standards as far as policies, dress codes, and recipes.
- Front of House manager when over seeing a cafe for a day.
- Required Back of House cooking and systems training.
- Created a comfortable work environment for employees to approach me with concerns within the company as well as personal.
- Created new learning material for new hires and provided feedback throughout their training processes.
- Scheduled and held training classes and meetings for specific areas of the restaurant; Bartender classes, Host classes, Sever classes.
- Created new training material and policies for the companies Front of House.
PRE-SCHOOL / DAYCARE TEACHER
KIDS PARK THE WOODLANDS
02.2022 - 06.2022
- Responsible for looking after and teaching children from the ages of 18 months to 12 years old basic pre-school material
- Computer skills to check students in and out of companies computer system
- Identification and record keeping of family history and medical/shot record history
HOSTESS, SERVER, EXPO
UNCLE JULIOS
10.2017 - 02.2020
- Responsible for invoicing clients and handling money before and after shift
Education
ASSOCIATE IN ARTS (A.A.) -
LONE STAR COLLEGE, UNIVERSITY PARK
Houston, TX05.2022
Skills
- Transactions and Cash Handling
- Promoting and Upselling
- Training and leadership
- Communicating with others
- Team Player
- Working well under pressure
- Policy Development
- Performance Evaluation
- Training Evaluation
- Lesson Planning
- Staff Training
- New Employee Training
Certification
- CPR certification
- TABC certification
- Food Handlers license
- Reporting Suspected Abuse or Neglect of a Child certification
References
References available upon request
Timeline
FOH SYSTEMS COORDINATOR
THE TOASTED YOLK
02.2024 - 07.2024
CORPORATE TRAINER
THE TOASTED YOLK
12.2022 - 10.2024
SERVER
THE TOASTED YOLK
06.2022 - 10.2024
PRE-SCHOOL / DAYCARE TEACHER
KIDS PARK THE WOODLANDS
02.2022 - 06.2022
HOSTESS, SERVER, EXPO
UNCLE JULIOS
10.2017 - 02.2020
- CPR certification
- TABC certification
- Food Handlers license
- Reporting Suspected Abuse or Neglect of a Child certification
ASSOCIATE IN ARTS (A.A.) -
LONE STAR COLLEGE, UNIVERSITY PARK
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