Ashleigh Hall
Myrtle Beach,SC
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
4
4
years of professional experience
Work History
Server
Toasted Yolk
05.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Hostess/food Runner
Sneaky Beagle
05.2024 - 08.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Made sure that all food items were delivered to the right table in a timely fashion.
Scooper
Gelati Celesti
05.2022 - 07.2023
- Handled high-pressure situations during peak hours by remaining calm and efficient in fulfilling customer orders.
- Ensured optimal product quality by consistently checking inventory and removing expired items.
- Promoted a positive atmosphere by engaging with customers and providing cheerful service.
- Increased sales through upselling additional toppings and menu items to customers.
- Assisted in training new scoopers, offering guidance on techniques and company policies.
- Sustained store''s visual appeal by regularly organizing display cases and making sure all signage was updated accordingly.
- Aided in inventory management, stocking supplies as needed to maintain sufficient stock levels during shifts.
- Implemented proper food safety practices when handling ice cream products to ensure the highest level of hygiene standards were maintained.
Restaurant Hostess
Sports Page Grill
09.2021 - 05.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Education
Associate Degree In Nursing - Nursing
Horry-Georgetown Technical College
Conway, SCBachelor Of Nursing - Pre-nursing
East Carolina University
Greenville, NC05.2027
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Customer service
- Safe food handling
- Menu memorization
- Food running
Timeline
Server
Toasted Yolk
05.2024 - Current
Hostess/food Runner
Sneaky Beagle
05.2024 - 08.2024
Scooper
Gelati Celesti
05.2022 - 07.2023
Restaurant Hostess
Sports Page Grill
09.2021 - 05.2022
Associate Degree In Nursing - Nursing
Horry-Georgetown Technical College
Bachelor Of Nursing - Pre-nursing
East Carolina University
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