Ryan Friend
Maryville
Summary
Dynamic Fiber Optic Technician at FiCom with proven leadership and problem-solving skills. Enhanced project efficiency through meticulous installation and testing of fiber systems. Committed to safety and customer satisfaction, utilizing attention to detail to ensure high-quality service delivery. Experienced in operating testing equipment.
Professional technician ready to excel in fiber optics installation, maintenance, and troubleshooting. Strong background in testing, and network configuration. Known for effective collaboration, problem-solving, and adaptability in dynamic environments. Valued for reliability, precision, and results-driven approach.
Overview
7
7
years of professional experience
Work History
Fiber Optic Technician
FiCom
12.2024 - Current
- Upheld quality standards by following established procedures for handling components such as optical fibers, connectors, and hardware devices.
- Ran Fiber lines throughout attics, and crawl spaces
- Installed fiber to various customers including businesses and apartments
- Operated a bucket truck to run drops via aerial/underground to customers houses to get ready for their install date
- Used various testing equipment such as "Fiber Splicer,VFL,Light Source, Power Meter"
- Daily use of ladders as well as a bucket truck, hands on knowledge, hand tool knowledge
Pipe Layer
Blount Excavating
03.2024 - 12.2024
- Assembled and installed underground pipe, fittings, and valves of various sizes.
- Enhanced workplace safety by consistently following standard operating procedures and wearing appropriate personal protective equipment.
- Handled all repairs for sanitary and storm water sewer structures and pipe systems.
- Improved project efficiency by accurately measuring, cutting, and joining pipes for various construction projects.
- Installed various types of pipes, including PVC, concrete, and metal, ensuring efficient water and waste flow.
Electrical Apprentice
McGaha Electric
10.2019 - 07.2022
- I am a 3rd year electrical apprentice.
- Multiple use of aerial lifts.
- Built conduit runs/racks.
- Pushed and pulled multiple sized wires.
- Roughed in residential houses, and commercial buildings.
- Installed new electrical components and fixtures and tested systems.
- Repaired light fixtures, controls, switches, relays, and circuit breaker panels.
- Read blueprints and scaled them.
- Senior apprentice that helped upcoming younger apprentices .
- Worked on multiple residential, commercial, and a few industrial projects.
LTL Stocker
Lowes Home Improvment
10.2018 - 10.2019
- Enhanced team collaboration with clear communication, contributing to the overall success of the stocking department.
- Worked closely with the shipping department to coordinate efficient loading of LTL shipments onto trucks, resulting in fewer transportation delays.
- Supported inventory management by accurately maintaining records of incoming and outgoing LTL shipments.
- Identified opportunities for process improvements within the LTL stocking workflow, leading to increased productivity among team members.
- Contributed to increased customer satisfaction with prompt processing and handling of LTL orders.
Education
High School Diploma -
William Blount High
Maryville, TN05-2018
Skills
- Multitasking Abilities
- Problem-solving abilities
- Leadership skills
- Attention to detail
- Customer service
- Safety awareness
Timeline
Fiber Optic Technician
FiCom
12.2024 - Current
Pipe Layer
Blount Excavating
03.2024 - 12.2024
Electrical Apprentice
McGaha Electric
10.2019 - 07.2022
LTL Stocker
Lowes Home Improvment
10.2018 - 10.2019
High School Diploma -
William Blount High
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