Ryan Gamblin
Perry,GA
Summary
Dynamic General Sales Manager with proven expertise in leadership, employee motivation, and performance improvements. Successfully drove growth and enhanced customer satisfaction through strategic mentoring and training. Prided on being results-driven with over 15 years in the automotive industry, specializing in sales strategy development and team coaching. Achieved consistent revenue increases while enhancing customer retention through innovative training programs and performance metrics.
Overview
22
22
years of professional experience
1
1
Certification
Work History
General Sales Manager
Central Ga Automotive
Byron, GA
10.2016 - Current
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Directed sales strategy, achieving consistent revenue growth across diverse automotive product lines.
- Mentored and trained sales team, enhancing product knowledge and customer engagement techniques.
- Analyzed market trends to identify opportunities, leading to improved inventory management and pricing strategies.
- Implemented performance metrics to assess sales staff effectiveness, driving accountability and productivity improvements.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
General Sales Manager
Five Star Automotive Group
Warner Robins, GA
03.2015 - 10.2016
- Directed sales strategy, achieving consistent revenue growth across diverse automotive product lines.
- Mentored and trained sales team, enhancing product knowledge and customer engagement techniques.
- Analyzed market trends to identify opportunities, leading to improved inventory management and pricing strategies.
- Coordinated promotional campaigns, increasing customer foot traffic and brand visibility within the community.
- Implemented performance metrics to assess sales staff effectiveness, driving accountability and productivity improvements.
- Fostered relationships with key clients, securing long-term partnerships that contributed to sustained business growth.
- Led cross-functional teams in strategic planning sessions, aligning departmental goals with overall business objectives.
Finance Director
Five Star Automotive Group
Warner Robins, GA
02.2014 - 03.2015
- Managed financing operations, ensuring compliance with regulatory standards and company policies.
- Developed financial strategies to optimize vehicle sales and enhance profitability.
- Analyzed customer credit profiles to facilitate loan approvals and mitigate risk.
- Collaborated with dealership management to implement process improvements in financing procedures.
- Trained and mentored junior finance team members on best practices in automotive financing.
- Established relationships with lenders to negotiate favorable terms for customers and the dealership.
- Reviewed financial documents for accuracy, ensuring seamless transaction processing for clients.
Automotive Sales Consultant
Five Star Automotive Group
Warner Robins, GA
11.2012 - 02.2014
- Cultivated relationships with clients to understand automotive needs and preferences.
- Provided product knowledge and demonstrations to assist customers in vehicle selection.
- Negotiated sales agreements, ensuring customer satisfaction while meeting dealership objectives.
- Conducted market research to identify trends and adjust sales strategies accordingly.
- Streamlined follow-up processes, improving customer retention and response times.
- Collaborated with finance department to facilitate vehicle financing options for clients.
Master At Arms
US Navy
Yorktown, VA
04.2006 - 02.2010
- Enforced security protocols to safeguard personnel and assets during operations.
- Conducted regular safety inspections to ensure compliance with naval regulations.
- Coordinated training programs for personnel on emergency response procedures.
- Managed access control at installations, preventing unauthorized entry effectively.
- Developed and implemented security awareness campaigns to enhance unit readiness.
- Collaborated with law enforcement agencies to enhance coordinated security efforts.
Automotive Sales Associate
AutoWorld Kia
Hicksville, NY
06.2004 - 04.2006
- Developed strong relationships with customers to enhance satisfaction and loyalty.
- Demonstrated extensive product knowledge to facilitate informed purchasing decisions.
- Conducted thorough vehicle presentations, showcasing features and benefits effectively.
- Collaborated with sales team to achieve monthly targets through strategic planning.
Education
Business Administration And Management
American Military University
Charles Town, WV02-2009
Skills
- Leadership and team building
- Employee motivation
- Team development
- Sales development
- Profitability improvement
- Price structuring
- Training and coaching
- Sales leadership
- Performance improvements
- Internet sales management
- Customer service and retention
- Customer Service Index Performance
Accomplishments
- Father of 3 and husband to an amazing woman (great accomplishments)
- Multi business owner
- JM&A school alum
- Certified Commercial Pilot
- Pinnacle Training completion
- SFRA Certified
- Promoted to General Sales Manager after 2 successful years in the finance department.
Certification
- CSP - Certified Finance and Accounting
- 4 Brand Certified Manager
- Health and Accidental Death sales cert
- Licensed Commercial Pilot
- Licensed New York State vehicle inspector
- MACS Certification
- NADA Endorsed
Languages
English
Native or Bilingual
Interests
- Team Sports
- Gym Workouts
- Martial Arts
- Swimming
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- I enjoy helping others and giving back to the community
- I like working with my hands and fixing things
- Hiking
- Outdoor Recreation
- Volunteering
- I participate in a variety of outdoor recreational activities
- Kayaking
Timeline
General Sales Manager
Central Ga Automotive
10.2016 - Current
General Sales Manager
Five Star Automotive Group
03.2015 - 10.2016
Finance Director
Five Star Automotive Group
02.2014 - 03.2015
Automotive Sales Consultant
Five Star Automotive Group
11.2012 - 02.2014
Master At Arms
US Navy
04.2006 - 02.2010
Automotive Sales Associate
AutoWorld Kia
06.2004 - 04.2006
Business Administration And Management
American Military University