Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ryan Gilbert

Los Angeles,CA

Summary

Dynamic Inventory Coordinator with proven success at CxC Simulations, enhancing operational efficiency through innovative inventory tracking systems and effective team training. Skilled in discrepancy investigations and employee coaching, I consistently improved accuracy and reduced stock discrepancies, ensuring product availability and streamlined processes. Experience with high level customer support relating to technology issues within company products.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Inventory Coordinator

CxC Simulations
08.2024 - Current
  • Managed inventory levels to ensure product availability and reduce stock discrepancies.
  • Implemented inventory tracking systems, enhancing accuracy and reducing manual errors.
  • Trained team members on best practices for inventory management and safety protocols.
  • Led initiatives to improve inventory control methods, resulting in enhanced operational efficiency.
  • Reduced stock discrepancies by diligently investigating variances and resolving issues promptly.
  • Performed full inventory counts every quarter.
  • Maintained inventory and sales systems by finding and resolving process issues.

Customer Service Representative

Cxc Simulations
10.2022 - 08.2024
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Maintained accurate records of customer interactions using CRM software to enhance service efficiency.
  • Collaborated with team members and other departments to improve response times and streamline service processes.
  • Helped design new policies and procedures where needed.
  • Discovered, tested, and resolved long standing issues with existing products.

Shift Manager

Walgreens
02.2016 - 05.2017
  • Tracked receipts, employee hours and inventory movements.
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.

Photo Technician

Walgreens
04.2013 - 02.2016
  • Maintained printing equipment.
  • Provided training to peers on photo equipment.

Education

Associate of Applied Science - Computer And Information Sciences

Jefferson Community And Technical College
Louisville, KY
05.2021

High School Diploma -

Moore Traditional Highschool
Louisville, KY

Skills

  • Accurate Money Handling
  • Team Leadership
  • Opening and Closing Procedures
  • Training and Development
  • Hardware and Software installation
  • Employee Coaching and Motivation
  • Inventory Management
  • Procedure Creation and Efficiency Adjustments
  • Discrepancy Investigations
  • Documentation Skills
  • Shipping Coordination
  • Basic Data Analysis

Certification

CompTIA A+

Timeline

Inventory Coordinator

CxC Simulations
08.2024 - Current

Customer Service Representative

Cxc Simulations
10.2022 - 08.2024

Shift Manager

Walgreens
02.2016 - 05.2017

Photo Technician

Walgreens
04.2013 - 02.2016

Associate of Applied Science - Computer And Information Sciences

Jefferson Community And Technical College

High School Diploma -

Moore Traditional Highschool
Ryan Gilbert