Summary
Overview
Work History
Education
Skills
Timeline
Generic
Ryan Goss

Ryan Goss

Melbourne

Summary

Dedicated professional with over 20 years of healthcare experience, adept at providing compassionate care, ensuring precise record-keeping, and adhering to strict protocols. Eager to leverage exceptional focus, a strong commitment to accuracy, and a genuine desire to aid and educate into a Budtender role by providing expert, clear guidance and a reliable customer experience.

Overview

4
4
years of professional experience

Work History

Biomedical Screener

Health Advocate
11.2024 - Current
  • Performed health screenings and basic assessments at various locations across Florida for corporate wellness events, community health fairs, clinical sites, etc.
  • Conducted anthropometric measurements and accurately recorded vital signs to establish particular health risks.
  • Utilized cholesterol level device to perform capillary finger stick blood collection for HDL, LDL, Total Cholesterol and Ratio values.
  • Provided participants with basic interpretation of results and educated accordingly on potential risk factors and healthy lifestyle changes.
  • Represents company with highest level of customer service and professionalism.
  • Strict adherence to OSHA guidelines, proper disposal of biomedical waste, troubleshoot basic equipment issues and demonstrated adaptability to various environments.

Panel Management Coordinator II

Brevard Health Alliance
12.2023 - 07.2024
  • Performed quality (HEDIS/UDS) audits on previous recent appointments and identified patients in need of outreach, follow-up and education for chronic conditions.
  • Reviewed and maintained patients charts in EMR/EHR system for missing documentation, accurate demographics, FL shot records (pediatric), and clinical reports.
  • Established and maintained excellent rapport with providers and clinical staff, as well as collaborated to identify underscoring HEDIS measurement areas and created solutions to increase values.
  • Additionally, established and maintained positive relationship with admissions departments within various inpatient/outpatient behavioral health facilities to obtain discharge summary reports requested by providers for short noticed appointments.

Patient Services Representative II

Quest Diagnostics
08.2021 - 10.2023
  • Called, introduced self and greeted patients in a professional, friendly manner.
  • Validated and verified patients identity, as well as confirmed accuracy of demographics and health insurance information.
  • Conducted compassionate venipuncture and maintained specimen integrity for specimen courier transport to main Tampa based laboratory.
  • Performed and collected pre-employement, non-DOT and DOT drug screening.
  • Collected co-payments due at time of service, past-due amounts, or enrolled indigent patients in financial affidavit program with potential payment plan option or assistance.
  • Directed uninsured patients to alternative, affordable methods to satisfy provider testing requisitions.

Education

Bachelor of Science - Biological & Physical Sciences W/ Minor Psychology

Nova Southeastern University
Fort Lauderdale, FL
05-2012

Associate of Science - Liberal Arts

Easter Florida State College
Cocoa, FL
12-2010

Skills

  • Typing 55 wpm
  • Technologically advanced
  • Time Management & Organizational
  • Compassion & Empathy
  • Adaptability
  • Customer Service
  • Expert Communication
  • Problem Solving
  • Meticulous Attention to Detail
  • Microsoft Office
  • Data Analysis

Timeline

Biomedical Screener

Health Advocate
11.2024 - Current

Panel Management Coordinator II

Brevard Health Alliance
12.2023 - 07.2024

Patient Services Representative II

Quest Diagnostics
08.2021 - 10.2023

Bachelor of Science - Biological & Physical Sciences W/ Minor Psychology

Nova Southeastern University

Associate of Science - Liberal Arts

Easter Florida State College
Ryan Goss
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