Ryan Graeve

Administering up to 30 drivers at a time planning what trips they will take to keep them driving and delivering customers' product as timely and efficiently as possible while keeping lateral communication with other departments

Communicating with drivers and other departments daily to solve any problems out on the road, keep up safety practices, and maximize efficiency while focusing on retention of employees

Handle purchase orders for loading/unloading services, truck washes, etc

Making sure drivers are being paid for all of their work as well as determining if they qualify for the minimum guaranteed pay, premium pay, and detention pay per company policy

Training drivers on company policies, how to operate the computer system, and coaching them on managing their time effectively within legal parameters improving overall mileage performance.

Using 3rd party logistics websites to schedule and reschedule loads

Informing customers of any delays with their orders.

Increased regulatory compliance by monitoring vehicles to verify adherence to operational, state and federal requirements.

Vetting potential carriers in accordance with the company’s compliance standards

Fielding customer requests and responding in a timely manner.

Creating RFP’s for customers upon request.

Freight order management; entering shipments in Transportation Management System (TMS), scheduling pickup and delivery appointments, and securing truck capacity.

Ensure on time pickup and delivery needs are met by communicating directly with trucking companies then communicate shipment status to customers to meet service expectations.

Deliver exceptional service by developing good working relations with clients and carriers.

Provide after-hours coverage as a member of the on-call support rotation.

Stay informed with industry and market trends to manage carrier cost and customer spend.

Solicit, quote, and develop new opportunities for Travero Logistics to haul freight.

Promote new account growth via carrier sourcing and client account penetration.