Summary
Overview
Work History
Education
Skills
Timeline
Intern

Ryan Granger

Orange,TX

Summary

Driven professional with a proven track record in customer service and inventory management, notably at Walmart. Excelled in enhancing customer satisfaction through meticulous order accuracy and effective relationship building. Demonstrated expertise in e-commerce and product selection, alongside a strong foundation in planning and organization. Achieved significant improvements in operational efficiency and customer loyalty through innovative strategies and a patient, empathetic approach.

Overview

10
10
years of professional experience

Work History

Online Personal Shopper

Walmart
07.2023 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Tracked substitutions and informed customers of changes.

Lead Sales Associate

Big Lots
06.2021 - 07.2023
  • Handled cash register operations and customer transactions to process payments.
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.
  • Processed and stocked merchandise in accordance with store standards.
  • Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
  • Performed inventory control procedures to manage stock.
  • Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
  • Managed inventory effectively, minimizing stock-outs and overstock situations.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Delivered excellent customer service for repeat business and referrals.
  • Trained new sales associates to ensure consistent performance across the team.
  • Developed a loyal client base through personalized attention, product knowledge, and exceptional service standards.

Deli Associate

Walmart
05.2019 - 06.2021
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
  • Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Kitchen Manager

Sonic
04.2014 - 07.2019
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.

Education

Diploma - NA

Deweyville
Deweyville, TX
05.2014

Skills

Patience and Empathy

Timeline

Online Personal Shopper

Walmart
07.2023 - Current

Lead Sales Associate

Big Lots
06.2021 - 07.2023

Deli Associate

Walmart
05.2019 - 06.2021

Kitchen Manager

Sonic
04.2014 - 07.2019

Diploma - NA

Deweyville

Similar Profiles

CREATE PROFILE
Ryan Granger