Summary
Overview
Work History
Education
Skills
Timeline
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Ryan Gray

Fort Worth,TX

Summary

Experienced in processing claims in high-volume environments. Successful at managing complete claims process with minimal direction. .

Overview

6
6
years of professional experience

Work History

Fraud Prevention Representative

Navy Federal Credit Union
Dallas, TX
08.2023 - 03.2025
  • Reviewed customer accounts for suspicious activity and identified fraudulent transactions.
  • Investigated potential fraud cases, collected evidence, and reported findings to management.
  • Verified customer information against existing records to detect discrepancies or inconsistencies.
  • Evaluated creditworthiness of customers through financial analysis and risk assessment procedures.
  • Responded quickly to customer inquiries regarding suspected fraud incidents.

Insurance Adjuster

Assurant
Dallas, TX
02.2019 - 08.2023
  • Analyzed claimant information to evaluate validity of claim.
  • Processed paperwork associated with approved claims payments.
  • Reviewed police reports, medical records, witness statements, and other evidence to assess damages.
  • Monitored claims activities to ensure timely resolution of disputes.

Education

High School Diploma -

DUNCANVILLE HIGH SCHOOL
Duncanville, TX
05-2015

Skills

  • Claims investigation
  • Damage assessment
  • Attention to detail
  • Property claims
  • Casualty and property loss
  • Insurance fraud expertise
  • Fraud prevention systems
  • Investigation techniques

Timeline

Fraud Prevention Representative

Navy Federal Credit Union
08.2023 - 03.2025

Insurance Adjuster

Assurant
02.2019 - 08.2023

High School Diploma -

DUNCANVILLE HIGH SCHOOL

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Ryan Gray