RYAN HACHT
Las Vegas
Summary
Seeking a career within a fast growing industry while expanding and learning new skill sets.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Warehouse Operations Lead
NEATO LLC
Las Vegas, NV
10.2022 - 09.2025
- Achieved timely processing of shipments through effective inventory management and adherence to operational guidelines. Maintained high standards of accuracy in shipment verification and inventory control. Contributed to production goals by meticulously inspecting orders for defects and training staff in multiple warehouse functions.
Customer Service Representative
MOUNTAIN AMERICA CREDIT UNION
Las Vegas, NV
01.2022 - 07.2022
- Achieved high member satisfaction through effective service center management. Streamlined daily monetary transactions, including wire and account transfers, while safeguarding member privacy. Maintained comprehensive knowledge of credit union policies to support compliance with state and federal regulations.
ACCURACY PEST CONROL
01.2020 - 01.2021
- Duties consisted of evaluating problems and correctly, safely, and effectively creating a plan to eradicate pests according to the law and safety procedures. Addressing customer concerns and inquiries while providing exceptional customer service.
ON GUARD FIRE PROTECTION
01.2014 - 01.2016
- Duties consisted of commercial and residential fire alarm installation. Rebuilding/Installing fire suppression systems from the ground up while adhering to safety standards set by NFPA, OSHA, and city building code specifications, as well as preparing for inspections and approvals to complete projects in a timely manner.
SPROUTS FARMER’S MARKET
01.2013 - 01.2014
- Duties consisted of correctly and accurately handling transactions in the forms of cash, credit, check, and debit/credit in a high volume and fast paced environment while upholding friendly and polite customer service standards as well as maintaining in-depth knowledge of store inventory, policies, and procedures.
Education
High School Diploma -
Chaparral HS
Las Vegas, NV06-2005
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Problem resolution
- Customer relations
- Relationship building
- Conflict resolution
- Complaint resolution
Certification
- ForkLift Operations License - [2022-2027]
Timeline
Warehouse Operations Lead
NEATO LLC
10.2022 - 09.2025
Customer Service Representative
MOUNTAIN AMERICA CREDIT UNION
01.2022 - 07.2022
ACCURACY PEST CONROL
01.2020 - 01.2021
ON GUARD FIRE PROTECTION
01.2014 - 01.2016
SPROUTS FARMER’S MARKET
01.2013 - 01.2014
High School Diploma -
Chaparral HS