Xavier Sumpter

• Facilitated understanding of customer needs and expectations.
• Facilitated customer and client support to address daily needs effectively.
• Supervised daily warehouse operations, ensuring efficiency and adherence to safety protocols.
• Trained team members on best practices for inventory management and equipment operation.
• Implemented streamlined processes to enhance order fulfillment accuracy and reduce turnaround time.
• Coordinated shipping and receiving activities, optimizing scheduling to maximize productivity.
• Collaborated with cross-functional teams to align warehouse operations with overall company objectives and demand forecasting strategies.
• Trained new hires in warehouse procedures, safety standards, and equipment operation, fostering a skilled workforce.
• Collaborated with transportation partners to ensure timely delivery of products to customers nationwide.
• Monitored inventory levels closely, proactively addressing potential shortages or overstock.
• Responded quickly to urgent requests from sales teams, expediting orders as needed without compromising on quality or accuracy.

• Monitored machine performance, identifying and addressing issues promptly.
• Maintained cleanliness and organization of work area for optimal workflow.
• Assisted in training new operators on safety protocols and equipment use.
• Conducted routine maintenance on machinery to ensure operational efficiency.
• Collaborated with team members to optimize production processes and reduce waste.
• Documented production logs accurately, supporting inventory management efforts.
• Participated in ongoing professional development opportunities to stay current with industry trends and best practices.
• Assisted management in evaluating new equipment purchases based on performance metrics observed during daily operations.

• Conducted routine tests on raw materials to ensure compliance with quality standards.
• Operated laboratory equipment, including spectrometers and titrators, for accurate analysis.
• Maintained laboratory inventory and ordered supplies to support ongoing experiments.
• Documented test results and prepared reports for review by senior technicians.
• Assisted in the development of standard operating procedures to enhance lab efficiency.
• Collaborated with team members to troubleshoot equipment malfunctions and implement solutions.

Minor in IT ( 30+ credits)