Summary
Overview
Work History
Skills
Accomplishments
Timeline
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Ryan Hall

Benton,AR

Summary

Hardworking employee enthusiastic about learning the delivery management field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Responsible employee that brings great safety record, clean driving history and focus on customer satisfaction. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle.

Overview

6
6
years of professional experience

Work History

Delivery Driver

UPS
10.2019 - 03.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
  • Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
  • Streamlined delivery operations by collaborating with team members to develop efficient processes and procedures.

Cell Phone Tower Technician

CMS
02.2019 - 09.2019
  • Improved network coverage by installing and maintaining cell phone towers in various locations.
  • Increased team efficiency with thorough training on new equipment, tools, and safety protocols for fellow technicians.
  • Enhanced tower stability by conducting structural analysis and implementing necessary reinforcements.
  • Ensured optimal signal strength with precise antenna alignment and configuration adjustments.
  • Contributed to project completion ahead of schedule by managing time effectively while juggling multiple tasks simultaneously.
  • Increased safety by performing routine maintenance tasks on climb assist systems, fall protection equipment, and other essential gear.
  • Streamlined workflow processes by coordinating closely with team members during installation and maintenance projects.
  • Contributed to faster response times by maintaining an organized inventory of necessary tools, parts, and equipment in company vehicles.
  • Expedited repair timeframes by troubleshooting signal interference issues and promptly addressing the root causes.
  • Utilized mapping software to plan efficient routes for servicing multiple cell phone tower sites within a designated area efficiently.
  • Maintained accurate records of tower inspections, repairs, and upgrades for regulatory compliance purposes.

Delivery Driver

Fed Ex Ground
10.2017 - 01.2019
  • Filled out load paperwork and DOT-mandated log books.
  • Protected people and equipment from hazardous materials by using correct procedures.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Kept detailed records of deliveries and money received from customers.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Inspected load security and checked for damages.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Fostered positive working relationships with regular customers.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.

Skills

  • Positive Attitude
  • Efficiency and Time Management
  • Teamwork and Collaboration
  • Database Management
  • Dependable and reliable
  • Clean Driving Record
  • Route Management
  • Safe Driving Record
  • Complex Problem-Solving
  • Route Planning

Accomplishments

  • Received 10/10 achievement award at UPS in June of 2023. Award based off customer evaluation specifically to said driver.
  • Received Safe Driving achievement at UPS in recognition for no accidents or injuries for 3 years in a row.

Timeline

Delivery Driver

UPS
10.2019 - 03.2024

Cell Phone Tower Technician

CMS
02.2019 - 09.2019

Delivery Driver

Fed Ex Ground
10.2017 - 01.2019
Ryan Hall