Ryan Hansen
Seattle,WA
Summary
Dynamic Senior Account Manager with Collabera, excelling in client relationship management and strategic account planning. Proven track record in driving enterprise sales and talent acquisition strategies, enhancing workforce planning. Adept at building partnerships and delivering results, leveraging strong negotiation skills to expand business opportunities and foster long-term client success.
Overview
10
10
years of professional experience
Work History
Senior Account Manager
Collabera
Seattle, Washington
01.2026 - Current
- Manage and develop enterprise client relationships across technology, engineering, and professional services accounts, including Amazon, Costco, PACCAR, Microsoft, Nintendo, Symetra, Honeywell, and Group14 Technologies.
- Serve as a strategic point of contact for clients, partnering with IT leaders, hiring managers, procurement teams, and vendor management organizations to identify workforce and talent needs.
- Drove new business development through targeted prospecting, cold calling, LinkedIn outreach, account mapping, and relationship-building with key decision-makers, leading to increased client engagement.
- Supported strategic growth within major enterprise accounts by expanding relationships across multiple lines of business and identifying new entry points within large organizations, fostering deeper partnerships.
- Develop account strategies and organizational maps to identify hiring trends, business initiatives, decision-makers, and opportunities for expanded staffing partnerships.
- Lead client meetings and discovery conversations to understand workforce challenges, hiring priorities, and upcoming technology initiatives.
- Partner with recruiting teams to deliver qualified technical talent across areas including AWS, cloud infrastructure, data centers, DevOps, AI/GenAI, software engineering, and IT operations.
- Built relationships with procurement and vendor management teams to establish and expand staffing partnerships, facilitating MSA and vendor onboarding initiatives.
Account Manager - B2B Business Development
Pacific Office Automation
Seattle, Washington
08.2024 - 01.2026
- Managed a full-cycle B2B sales process, from prospecting and cold calling through discovery, product demonstrations, negotiations, and closing.
- Generated new business through high-volume outbound prospecting, cold calling, networking, and in-person meetings, contributing to overall sales growth.
- Cultivated relationships with business owners, executives, and decision-makers across diverse commercial accounts to enhance client loyalty and retention.
- Managed the entire customer relationship after the sale, driving retention, account growth, and additional revenue opportunities.
- Negotiated contracts and presented tailored solutions to decision-makers, articulating ROI and long-term value to secure buy-in.
- Conducted needs assessments to identify opportunities and recommend technology and office solutions aligned with customer business needs.
- Built a strong pipeline through disciplined daily prospecting and territory management while working toward aggressive sales goals.
- Collaborated with internal operations and service teams to ensure a seamless customer experience from initial sale through implementation.
Technical Sourcer
Pure Storage
Seattle, Washington
01.2022 - 04.2024
- Partner with hiring teams to build effective sourcing, assessment, and closing approaches with an ability to manage customer/partner expectations through a deep understanding of return on investment.
- Build and maintain a network of potential candidates through proactive market research and ongoing relationship management; conduct in-depth interviews of potential candidates, demonstrate ability to anticipate hiring manager preferences through high offer-to-interview ratios.
- Recommended recruitment strategies and processes to align with company growth objectives and enhance talent acquisition effectiveness.
- Screened and interviewed candidates, streamlining creation of candidate slates to improve selection quality.
- Participated in special projects and initiatives to assess best interviewing practices, leverage internal talent sources, and identify top performers for senior-level roles.
Technical Sourcer
Amazon
Seattle, Washington
06.2021 - 01.2022
- Sourced candidates through diverse channels, enhancing identification of top industry talent.
- Partner with recruiters and hiring managers to identify and define talent needs required to drive the company's growth.
- Executed targeted recruitment strategies to meet specific staffing needs.
- Monitored effectiveness of recruiting sources, analyzed candidate pipeline for timely hiring, and forecasted candidate supply to streamline the recruitment process.
- Collaborate with internal resources to identify root causes and best practices in order to develop appropriate action plans to drive greater effectiveness and efficiency.
- Ensure a top candidate experience for everyone we interact with, positively reflecting Pure Storage's employment brand.
Account Manager
Insight Global
Seattle, Washington
08.2017 - 06.2021
- Generated management, executive, and C-level leads within Fortune 500 companies, enhancing client acquisition.
- Executed introductory meetings, conducted needs analysis, reviewed budgets, and assessed consultant performance to align solutions with client objectives.
- Coordinated and executed various projects for Fortune 500 clients, ensuring alignment with their strategic goals.
- Recruit, interview, and negotiate offers to consultants.
- Management of billing, HR, and contractual inquiries for consultants.
- Managed internal recruiting team, overseeing quota attainment, daily documentation, and professional development to ensure recruitment effectiveness.
Human Resources Generalist / Recruiter
UPS
Portland, Oregon
05.2016 - 07.2017
- Reviewed resumes in online database to identify and attract qualified candidates for open positions.
- Supported recruitment activities and special projects.
- Maintained employment resumes, applications, and applicant flow logs in line with standard company procedures.
- Entered data into Human Resources database to keep employee records current.
- Maintained accuracy of, and updated employee personnel files in accordance with company policies and government regulations.
- Assisted in developing and refining company policies and procedures to align with best practices.
- Drafted memos to clarify policy changes and enhance employee understanding of procedural updates.
Education
Human Resources Management
Washington State University
Pullman, WASkills
- Client management
- Account strategy
- Sales strategy
- Sales forecasting
- Workforce development
- Client needs assessment
- B2B development
Timeline
Senior Account Manager
Collabera
01.2026 - Current
Account Manager - B2B Business Development
Pacific Office Automation
08.2024 - 01.2026
Technical Sourcer
Pure Storage
01.2022 - 04.2024
Technical Sourcer
Amazon
06.2021 - 01.2022
Account Manager
Insight Global
08.2017 - 06.2021
Human Resources Generalist / Recruiter
UPS
05.2016 - 07.2017
Human Resources Management
Washington State University