Ryan Hartley
Quality Control Manager Cameras & Video Production Gear
Addison,TX
Summary
Graduating College from Mediatech Institute Dallas with an Associates of Applied Science was the most recent step in my education. Working in the production industry since 2002 (17+ years). Along the way working for CBS, Fox Sports News, ESPN 2 & a handful of films that have been shown on silver screens across DFW. I've also got many years of experience in customer service, retail, product knowledge & more.
Business-oriented Quality Control Manager , Camera Operator & video editor trained to handle issues and remain level-headed at all times. Offering over 14 years of expertise overseeing Quality Control & operations for organizations in the Film production industry. An enthusiastic personality with skills in production and equipment rental & service.
Overview
20
20
years of professional experience
Work History
Quality Control Manager
RENTEX AV & CPU
Coppell, TX
07.2022 - 08.2023
- Performed regular inspections of raw materials, components, and finished products.
- Managed calibration systems for measuring equipment used in the production process.
- Prepared detailed reports on quality performance metrics for management review.
- Identified potential risks associated with product development processes and provided recommendations for mitigation strategies.
- Coordinated with production team to ensure products meet specifications.
- Investigated customer complaints regarding product defects or non-conformance issues.
- Assisted in developing new or improved processes to improve efficiency while maintaining quality standards.
- Conducted periodic reviews of existing Quality Control documents for accuracy.
- Reviewed customer complaints and took corrective action when necessary.
- Developed and implemented Quality Control policies and procedures.
- Collaborated closely with other departments to ensure high levels of customer satisfaction.
- Trained staff on quality control principles, techniques, and processes.
Manager / Quality Control Tech
MLD Equipment Rental
Dallas, TX
10.2011 - 06.2022
- Quality Control of every item in inventory, inspection procedures of production equipment of all kinds done as the gear returns from client usage, managing a team of 5 employees, handling & demonstrating any piece of gear when a client needs a demo to better understand how to use it.
Camera/Lens Technician
MP&E
Dallas, TX
04.2020 - 06.2022
- Communicated effectively with actors and talent during rehearsals and actual takes in order to get desired results.
- Transported video equipment safely from one location to another using company vehicles or rental vans.
- Performed basic maintenance tasks on equipment such as cleaning lenses or replacing batteries.
- Inspected cameras regularly for any signs of wear or damage before use in production shoots.
- Tested, maintained and cleaned camera and lighting equipment to ensure proper working order for shooting.
Cameras/Lenses - Quality Control Inspection
MPS
Dallas, TX
01.2018 - 06.2022
- Investigated root causes of defective parts or assemblies and implemented appropriate corrective actions.
- Created and maintained records of all inspections, tests, and findings.
- Provided feedback on production processes to reduce defects and improve quality assurance.
- Developed reports summarizing the results of the inspection activities.
- Verified accuracy of incoming shipments by comparing packing lists to actual product received.
- Assisted in training other staff members on proper use of test equipment, tools, and systems used in Quality Control operations.
Lighting Technician
LeForce Entertainment
Dallas, TX
05.2018 - Current
Video Editor
Chewy.com
Dallas, TX
07.2017 - 04.2018
Editor/Camera Operator
Capture the Market
Dallas, Texas
10.2013 - 05.2015
Education
Bachelor of Science - Film and Video Production
Mediatech Institute
12.2012
Bachelor of Arts - Psychobiology
North Central Texas College
01.2008
Bachelor of Arts - Film And Video Production
Brookhaven Community College
05.2006
Audio/Video Production -
Dale Jackson Career Center
05.2004
High School Diploma -
Hebron High School
Carrollton, TX05-2004
Skills
- Operational Improvements
- Quality processes
- Quality Control
- Employee Training
- Raw Material Inspection
- Process Documentation
- Problem-solving abilities
- Adaptability
- Organizational Skills
- Teamwork and Collaboration
- Time management abilities
- Effective Multitasking
- Analytical Skills
- Self Motivation
Accomplishments
- Consistently maintained high customer satisfaction ratings.
- Created highly effective new program that significantly impacted efficiency and improved operations.
- Documented and resolved client issues which led to the best sales year for our company since 2002.
References
- Kyle Thomas, Operation Manager, AMS Pictures, 281-723-6571
- BethAnn Harper, Producer, Forward XP Chewy.com
- Adam Shinsky, President/CEO, MLD Equipment Rental, 214-654-9977
Awards
- 1st Place in AV Tech setup & troubleshooting State of Texas
- Certification in AV Tech by SkillsUSA
- 2nd place in National competition for AV technology via SkillsUSA (2004)
Timeline
Quality Control Manager
RENTEX AV & CPU
07.2022 - 08.2023
Camera/Lens Technician
MP&E
04.2020 - 06.2022
Lighting Technician
LeForce Entertainment
05.2018 - Current
Cameras/Lenses - Quality Control Inspection
MPS
01.2018 - 06.2022
Video Editor
Chewy.com
07.2017 - 04.2018
Editor/Camera Operator
Capture the Market
10.2013 - 05.2015
Manager / Quality Control Tech
MLD Equipment Rental
10.2011 - 06.2022
Bachelor of Science - Film and Video Production
Mediatech Institute
Bachelor of Arts - Psychobiology
North Central Texas College
Bachelor of Arts - Film And Video Production
Brookhaven Community College
Audio/Video Production -
Dale Jackson Career Center
High School Diploma -
Hebron High School
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