Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryan Hill

Meriden

Summary

Dedicated and results-driven retail professional with 3+ years of experience in customer service, membership sales, inventory management, and warehouse operations. Proven ability to engage customers, drive membership growth, and maintain accurate stock and display standards in fast-paced environments. Skilled in point-of-sale systems, self-checkout support, and back-end operations including package sorting and pallet building. Adept at collaborating with cross-functional teams to achieve performance goals, improve customer satisfaction, and support daily business operations. Passionate about delivering high-quality service and seeking opportunities to grow into a leadership role.

Overview

7
7
years of professional experience

Work History

Bakery Clerk

BJ's Wholesale
04.2025 - Current
  • Delivered exceptional customer service by assisting customers with bakery selections, answering questions, and taking custom cake orders.
  • Packaged, labeled, and stocked a wide variety of baked goods, ensuring attractive displays and proper product rotation.
  • Maintained a clean, organized, and sanitary work area in compliance with health and safety regulations.
  • Collaborated with bakery team members to meet daily production and merchandising goals.
  • Monitored product freshness and quality, reducing waste and improving customer satisfaction.
  • Contributed to inventory tracking and restocking, ensuring shelves were always well-stocked and visually appealing.

Membership Sales Associate

BJ's Wholesale
05.2023 - 04.2025
  • Promoted BJ’s membership programs by actively engaging with customers, explaining benefits, and driving new sign-ups and renewals.
  • Built lasting member relationships by providing personalized service, resolving concerns, and ensuring a positive shopping experience.
  • Collaborated with front-end, marketing, and management teams to execute promotions, events, and member outreach initiatives.
  • Maintained up-to-date knowledge of membership tiers, in-club savings, and special offers to educate and convert potential members.
  • Handled confidential member information with accuracy and discretion during enrollment and renewal processes.
  • Oversaw inventory and labeling in the electronics cage, maintaining accurate tags and consistent stock availability

Sorting Associate

Amazon
07.2020 - 08.2021
  • Sorted and scanned packages by destination, ensuring accuracy and efficiency in processing for timely delivery.
  • Built and organized pallets for outbound shipments, adhering to safety protocols and maximizing space for transportation.
  • Handled high-priority same-day delivery packages with speed and precision to meet strict cutoff times and customer expectations.
  • Collaborated with team members and supervisors to maintain a fast-paced, productive workflow in a high-volume environment.
  • Followed Amazon’s quality standards and operational procedures to minimize errors and maintain package integrity.

Cashier/Self Checkout Host

ShopRite
07.2018 - 10.2019
  • Processed member purchases quickly and accurately while delivering friendly, professional customer service at the register.
  • Monitored and assisted members at self-checkout stations, resolving issues, scanning items when needed, and ensuring smooth transactions.
  • Maintained a clean, organized front-end area and upheld company standards for accuracy, efficiency, and loss prevention.
  • Handled cash, credit, and mobile payments with accuracy, balancing register drawers at shift close.
  • Provided product and membership information, enhancing the overall shopping experience and supporting member retention.
  • Collaborated with front-end team members to reduce wait times and improve service during peak hours.

Education

Certificate - Radio And Television Broadcasting

Full Sail University
Winter Park, FL
01-2021

Skills

  • Baking equipment operation
  • Customer transactions
  • Stock replenishment
  • Friendly and outgoing
  • Inventory control
  • Performance tracking
  • Project management
  • Account management
  • Sales techniques
  • Customer service
  • Loading and unloading
  • Stock rotation

Timeline

Bakery Clerk

BJ's Wholesale
04.2025 - Current

Membership Sales Associate

BJ's Wholesale
05.2023 - 04.2025

Sorting Associate

Amazon
07.2020 - 08.2021

Cashier/Self Checkout Host

ShopRite
07.2018 - 10.2019

Certificate - Radio And Television Broadcasting

Full Sail University

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