Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ryan Holland

Seminole

Summary

Diligent Sales Leader with solid background in managing client relationships and ensuring customer satisfaction. Proven track record of driving revenue growth through strategic account management and cross-functional collaboration. Demonstrated ability to analyze client needs and deliver tailored solutions, enhancing both client retention and business outcomes.

Overview

8
8
years of professional experience

Work History

Account Manager

Paragon Masonry, Inc.
07.2024 - Current


  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.
  • Negotiated contract terms with clients, securing favorable agreements for both parties
  • Generated cost of materials, labor hours to bid on projects
  • Highest profit per sale, exceeding company expectations by 27%

Group Benefits Associate

Aristo Insurance Group, LLC
08.2022 - 07.2024
  • Acquired new clients with referrals, exceeding monthly sales quotas by over 30% month over month.
  • Streamlined benefits enrollment process for increased accuracy and reduced processing time.
  • Managed vendor relationships, ensuring timely delivery of services and cost-effective solutions.
  • Maintained compliance with federal, state, and local regulations in all aspects of benefit administration.
  • Served as liaison between employees and insurance carriers to resolve claims-related disputes promptly and fairly.

Senior Fee Based Associate

Raymond James Financial
03.2017 - 08.2022
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
  • Improved project delivery times with implementation of streamlined communication strategy.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.

Education

B.A. - Business Management

University of Central Florida
08.2016

Skills

  • Account management
  • Customer service
  • Client relationship management
  • Strategic planning
  • Sales development
  • Client relationship building
  • Networking skills
  • Project management
  • Sales reporting
  • Upselling
  • Contract negotiation

Languages

English
Native or Bilingual

Timeline

Account Manager

Paragon Masonry, Inc.
07.2024 - Current

Group Benefits Associate

Aristo Insurance Group, LLC
08.2022 - 07.2024

Senior Fee Based Associate

Raymond James Financial
03.2017 - 08.2022

B.A. - Business Management

University of Central Florida