Ryan Hurley
Salt Lake City,UT
Summary
Highly dedicated and adaptable individual with proven relationship-building and time management skills in fast-paced work environments. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. I am searching for a career at a stable employer that offers potential growth and a healthy work atmosphere.
Overview
5
5
years of professional experience
Work History
Server
The Grand America Hotel
Salt Lake, UT
09.2022 - Current
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Trained new employees on restaurant procedures and plating techniques.
- Maintained the highest standards of a 5 star hotel, and brought the complete dining experience to high profile guests in their rooms.
Server Shift Leader
Gourmadise
Salt Lake City, UT
10.2021 - 06.2022
- Supervised serving staff to drive high level of hospitality and food excellence.
- Trained and acclimated new servers to restaurant's culture and operations.
- Managed tables throughout dining room to execute service at highest level.
- Managed opening and closing duties to facilitate restaurant operations.
Data Analyst
Catholic Diocese of Salt Lake City
Salt Lake City, Utah
11.2020 - 04.2021
- Worked with internal teams to understand business needs and changing strategies.
- Provided technical support for existing reports, dashboards or other tools.
- Consolidated the database, removed corrupted files, and ensured any duplicate files were merged correctly or replaced.
Front Desk Manager
Liberty Park Tennis Center
Salt Lake City, UT
03.2019 - 10.2020
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Generated reports detailing daily actions, customer numbers, accounting expenses and income.
- Scheduled and maintained court times for group work outs, lesson with pros, USTA tournaments, local high school teams, and adult leagues.
- Implemented a new court time scheduling app and promoted the use to our customers with high success.
Education
High School Diploma -
Summit Academy High School
Bluffdale, UT05.2014
Skills
- Leadership
- Public Speaking
- Time Management
- Critical Thinking
- Analytical
- Customer Service
Timeline
Server
The Grand America Hotel
09.2022 - Current
Server Shift Leader
Gourmadise
10.2021 - 06.2022
Data Analyst
Catholic Diocese of Salt Lake City
11.2020 - 04.2021
Front Desk Manager
Liberty Park Tennis Center
03.2019 - 10.2020
High School Diploma -
Summit Academy High School
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