Ryan J. Flynn
Lakewood,NJ
Summary
Experienced hospitality professional with a strong focus on team collaboration and achieving results. Skilled in operations management, strategic planning, and resource optimization. Known for flexibility in adapting to changing needs and providing reliable leadership. Prepared to make significant impact by driving business success and fostering team growth.
Overview
1
1
Certification
23
23
years of professional experience
Work History
Bartender
Jersey Shore BlueClaws
Lakewood, NJ
03.2025 - Current
- Bartended during baseball season, ensuring smooth game-day service for fans and staff.
- Served private company parties during games, delivering professional and efficient service to enhance guest experience.
- Organized food and beverage service setup, facilitating efficient operations for successful events.
OWNER/OPERATOR
Flynn Property Services LLC
01.2020 - Current
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Oversaw daily business operations to ensure seamless service delivery.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Cultivated strong customer relationships through professional representation and prompt resolution of logistical and scheduling challenges.
- Executed outreach initiatives in Monmouth and Ocean Counties to strengthen community connections.
ASSISTANT GENERAL MANAGER
The General
Lafayette Hill, PA
01.2017 - 01.2020
- Integral part of opening new restaurant offering residents a culinary and beverage revolution in suburban Philadelphia
- Managed payroll, scheduling, and service operations to consistently meet guest satisfaction standards.
- Work aside ownership to provide guests with streamlined service, timing and execution to develop lasting, quality relationship
- Trained and motivated employees, promoting accountability and performance improvements.
- Mentored staff, creating a supportive environment that improved employee performance and retention.
- Ensured accurate cash handling during transactions and prepared deposits.
HEAD BARTENDER
Bistro Romano
Philadelphia, PA
01.2005 - 01.2017
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to support team performance and service quality.
- Created specialty drinks for menu updates to keep customer interest high and support bar revenue.
- Managed bar inventory, restocked supplies, and placed orders for spirits, beer, wine, and mixers to maintain stock availability.
- Built strong rapport with patrons to encourage repeat business and customer loyalty.
Restaurant Manager
Spirit Of Philadelphia
Philadelphia, Pennsylvania
03.2004 - 07.2005
- Strong guest satisfaction and service standards came from front of the house cruise operations oversight.
- Crew development stayed on track through recruitment, training, coaching, and retention support for 60 crew members.
- Promotion recognized dependable performance, strong work ethic, and bartending leadership.
Field Service Technician
Lab Volt Systems
Farmingdale, New Jersey
07.2003 - 09.2003
- Supported deployment of U.S. DoD educational hardware and software across military bases worldwide, including Germany, Netherlands, England, and South Korea.
- Assisted with computer system connections, hardware setup, network buildout, and multimedia equipment assembly for controlled scholastic settings.
- Delivered consistent work quality that led to full-time offer for home office and contract opportunity in South America.
Education
Bachelor of Arts - History
Rutgers University
New Brunswick, NJ05-2003
Skills
- Client relationship management
- Operations oversight
- Event management
- Team leadership
- Sales strategies
- Customer focus
- Mixology expertise
- Inventory management
Certification
- Wine Certification Program completion. Capitol Wine and Spirits, Philadelphia, PA, Proficient in Clover, Lavu and Aloha POS Systems, Certified TIPS Trainer Serve Safe/RAMP Certified
Timeline
Bartender
Jersey Shore BlueClaws
03.2025 - Current
OWNER/OPERATOR
Flynn Property Services LLC
01.2020 - Current
ASSISTANT GENERAL MANAGER
The General
01.2017 - 01.2020
HEAD BARTENDER
Bistro Romano
01.2005 - 01.2017
Restaurant Manager
Spirit Of Philadelphia
03.2004 - 07.2005
Field Service Technician
Lab Volt Systems
07.2003 - 09.2003
Bachelor of Arts - History
Rutgers University