Ryan Johnson
Manassas,VA
Summary
Started Plumbing in 2020 as an apprentice for FH FURR and became a Service Tech not long after. Enjoy learning new things in the field. Hardworking and Dependable. Great Salesman that is thorough in the Field. Looking for a professional company where i can expand my knowledge and showcase my talents to support the companies vision and goals.
Overview
6
6
years of professional experience
Work History
Plumbing Technician
FH FURR
09.2020 - Current
- Improved customer satisfaction by promptly addressing and resolving plumbing issues.
- Enhanced system efficiency by conducting regular maintenance checks on plumbing systems.
- Maintained accurate records of completed work orders, invoices, and inventory for efficient operations management.
- Increased client retention with exceptional customer service and clear communication of project progress.
Service Writer
Caliber Collision
08.2019 - 08.2020
- Improved customer satisfaction by providing timely and accurate service estimates.
- Streamlined repair order processes for increased efficiency and productivity.
- Enhanced communication between technicians and customers by acting as a liaison, resulting in clear expectations and better understanding of repair services.
- Increased repeat business with exceptional customer service skills and follow-up calls to ensure satisfaction.
Overnight Stocker
Walmart
07.2018 - 07.2019
- Streamlined overnight stock processes by implementing efficient organization and product placement techniques.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Reduced inventory discrepancies by accurately counting and documenting incoming merchandise shipments.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
Education
High School Diploma -
Paulding County High School
Dallas, GA05.2017
Skills
- Plumbing Material Knowledge
- Problem-Solving
- Detail Oriented
- Installation and Maintenance
- Residential Plumbing
Timeline
Plumbing Technician
FH FURR
09.2020 - Current
Service Writer
Caliber Collision
08.2019 - 08.2020
Overnight Stocker
Walmart
07.2018 - 07.2019
High School Diploma -
Paulding County High School
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