Skilled Barber specializing in modern and traditional techniques with a proven background in shop management and cleanliness standards. Delivers personalized customer service and demonstrates creativity and precision in cutting. Committed to enhancing client satisfaction and retention through high-quality grooming services.
Overview
1
1
year of post-secondary education
8
8
years of professional experience
Work History
Licensed Barber
American Barber Co. & Atypical Men’s Grooming
Danville, California
09.2022 - Current
Provided high-quality haircuts and grooming services to diverse clientele.
Assisted customers with product recommendations for hair care and styling.
Collaborated with team members to enhance customer service experiences.
Adapted techniques based on individual client needs and hair types.
Developed relationships with clients to ensure repeat business.
Attended continuing education classes to stay up-to-date on industry trends.
Created an inviting atmosphere for customers through friendly conversation.
Adhered to all safety regulations while performing barber services.
Closing Manager
On Fire Pizza
San Ramon, California
03.2019 - 06.2021
Supervised daily operations by establishing procedures and monitoring team performance.
Managed closing procedures to ensure accuracy and efficiency of daily operations.
Supervised staff during closing shifts to maintain high-quality service standards.
Trained team members on proper closing techniques and safety protocols.
Implemented cash handling processes to secure funds and minimize discrepancies.
Coordinated inventory checks and ensured proper stock levels for next day operations.
Ensured cleanliness and organization of work areas for safe operations next day.
Maximized team morale and minimized turnover by recognizing performance and reinforcing positive choices.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Assisted in resolving customer complaints to maintain a positive dining experience.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.