Ryan Kanaley
Mooresville,,NC
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
Work History
Area Manager
Walmart
Troutman, NC
05.2025 - Current
- Develop and implement operational procedures to ensure quality standards are met.
- Monitor and improve efficiency of processes, team performance, and customer service.
- Direct operations staff by providing guidance, training, and support in order to meet company objectives.
- Perform labor analysis to ensure efficiency in cost metrics.
- Ensure compliance with safety regulations and maintained a safe work environment for all personnel.
- Analyze data from daily reports to identify trends in production performance metrics.
- Create detailed reports on the performance of individual departments within operations.
- Develop key performance indicators to measure effectiveness of operational processes.
- Supervise day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Operations Manager I
Amazon
Charlotte, NC
08.2024 - 05.2025
- Develop and implement operational procedures to ensure quality standards are met.
- Monitor and improve efficiency of processes, team performance, and customer service.
- Direct operations staff by providing guidance, training, and support in order to meet company objectives.
- Perform labor analysis to ensure efficiency in cost metrics.
- Ensure compliance with safety regulations and maintained a safe work environment for all personnel.
- Analyze data from daily reports to identify trends in production performance metrics.
- Create detailed reports on the performance of individual departments within operations.
- Develop key performance indicators to measure effectiveness of operational processes.
- Supervise day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Human Resources Associate Partner
Amazon
Charlotte, NC
07.2022 - 08.2024
- Provided guidance to managers on legal requirements related to hiring practices and disciplinary actions.
- Managed the onboarding process for new hires by providing relevant information about the organization's policies and procedures.
- Coordinated interviews with potential candidates and responded promptly to any questions they may have had.
- Assessed employee performance through regular feedback sessions with supervisors and managers.
- Facilitated resolution of conflicts between staff members by mediating conversations between parties involved.
- Participated in professional development activities in order to stay up-to-date on labor laws and regulations.
- Prepared reports summarizing recruitment activities, turnover rates, absenteeism statistics.
- Established and maintained trusted relationships around organization to optimize business and employee experience.
- Maintained a database of all current employees, including performance reviews and evaluations.
Training Ambassador
Amazon
Charlotte , NC
01.2021 - 07.2022
- Implemented training plans for new employees.
- Provided feedback to management on training programs and identified areas of improvement.
- Collaborated with subject matter experts to ensure accuracy of all course material.
- Delivered presentations and workshops to trainees in a clear and concise manner.
- Managed training calendars to inform participants of upcoming training session topics and dates.
- Supported onboarding of new employees by hosting orientation sessions.
Restaurant Manager
Bills Pizza Pub
Oak Ridge, NC
06.2018 - 12.2020
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Ensured compliance with all food safety regulations and sanitation standards.
Police Officer
Reidsville Police Department
Reidsville, NC
09.2017 - 06.2018
- Patrolled assigned areas to detect and prevent criminal activity.
- Organized crime scene investigation, collected evidence, and interviewed witnesses.
- Responded to emergency calls for service and provided assistance as needed.
- Prepared detailed reports on incidents and arrests made.
Police Officer
Wake Forest University
Winston-Salem, NC
01.2017 - 06.2017
- Patrolled assigned areas to detect and prevent criminal activity.
- Organized crime scene investigation, collected evidence, and interviewed witnesses.
- Responded to emergency calls for service and provided assistance as needed.
- Prepared detailed reports on incidents and arrests made.
Education
Bachelor of Science - Business Administration Human Resource Management
Southern New Hampshire University
Hooksett, NHSkills
- Employee Engagement
- Operations Management
- Talent Management
- Performance Management
- Labor Relations
- Onboarding and Orientation
- Employee Relations
- Training and Mentoring
- Process Improvement
- Quality Assurance
Timeline
Area Manager
Walmart
05.2025 - Current
Operations Manager I
Amazon
08.2024 - 05.2025
Human Resources Associate Partner
Amazon
07.2022 - 08.2024
Training Ambassador
Amazon
01.2021 - 07.2022
Restaurant Manager
Bills Pizza Pub
06.2018 - 12.2020
Police Officer
Reidsville Police Department
09.2017 - 06.2018
Police Officer
Wake Forest University
01.2017 - 06.2017
Bachelor of Science - Business Administration Human Resource Management
Southern New Hampshire University