Results-driven professional with extensive experience in account management and sales techniques. Known for fostering trust with clients and winning excellence awards, ready to leverage skills to maximize client satisfaction and business growth.
Work History
Golf Pro Shop Manager
5 Months
Ponderosa Springs Golf Course | 04.2026 - Current
Managed daily operations of the pro shop, ensuring exceptional customer service and satisfaction
Oversaw inventory management, optimizing stock levels to enhance product availability
Accepting this role allowed me to relocate to support my wife in her career, while searching for my next opportunity
Account Manager / Healthcare Recruiter
4 Years 4 Months
LRS Healthcare | 11.2021 - 03.2026
Highest offer closing percentage for the division in 2025
Excellence award winner
The team's MVP award winner
Managed client accounts to ensure satisfaction and retention.
Prospect and place candidates through VMS / Direct Services
Successfully sold on trust and built interpersonal relationships with clients and caregivers
Cold calling
Workers' Compensation Claims Adjuster
8 Months
Applied Underwriters | 02.2021 - 10.2021
Analyzed claims to determine validity and appropriate compensation for injured workers
Collaborated with medical professionals to gather necessary documentation for claim assessments
Evaluated loss data and incident reports to establish liability and payment amounts
Communicated effectively with claimants, providing updates and addressing concerns throughout the process
Pro Shop Attendant / Golf Course Groundskeeper
6 Months
Red Carpet Golf | 05.2020 - 11.2020
Provided exceptional customer service to enhance guest experiences at the pro shop
Assisted in organizing and executing promotional events, driving customer engagement and sales
Maintained the golf course above standard to provide the best customer experience
Granite Installer
2 Years 3 Months
Elite Stone Fabrications | 05.2016 - 08.2018
Installed granite countertops and surfaces with precision and attention to detail
Operated cutting and polishing machinery to achieve high-quality finishes
Collaborated with team members to ensure timely project completion and customer satisfaction
Conducted site measurements to ensure accurate material procurement and installation
Education
Bachelor of Science - History
University of Northern Iowa | Cedar Falls, IA | 12-2020