Summary
Overview
Work History
Skills
Timeline
Generic
RYAN KUNDE

RYAN KUNDE

Aberdeen,MD

Summary

Motivated hotel manager with extensive experience in operational management and data-driven decision-making. Known for a positive attitude and dedication to exceeding expectations. Skilled in adapting to dynamic conditions, strategic analysis, revenue management, forecasting, and leading teams to success. Passionate about working in the DC area.

Overview

12
12
years of professional experience

Work History

Complex General Manager

GF Hotels & Resorts
Hanover (BWI Airport), MD
09.2024 - Current

Aloft & Element BWI Arundel Mills

  • Oversee daily operations of both hotels, ensuring exceptional guest experiences and high service standards.
  • Manage budgeting, financial performance, and team development.
  • Lead sales, marketing, and operational strategies to drive revenue and guest satisfaction.

Regional Director of Operations

SSN Hotels
, PA/NJ/DE/VA/FL
02.2021 - 09.2024

Oversee brands including Marriott, Hilton, Hyatt, IHG, and various independent properties.

  • Started as GM of Residence Inn Collegeville in February 2021 and was promoted in November 2021.
  • Oversight of all financial aspects of each hotel in portfolio: P & L, CapEx, forecasting, and budgeting.
  • Ensures operational excellence for all hotels in portfolio; provides support, critique and guidance to hotels falling short of brand standards and/or company expectations.

Task Force General Manager

Aimbridge Hospitality
, WI
11.2019 - 02.2021

Residence Inn Appleton/Fairfield Inn Oshkosh/Residence Inn Madison/Fairfield Inn Racine

  • Assisted Texas based Regional Director to oversee 4 Wisconsin hotels as acting GM.

General Manager

MTP Hospitality
, PA/NJ
04.2018 - 11.2019

Fairfield Inn Philadelphia West Chester Exton/ Courtyard Burlington Mt. Holly/Westampton

  • Increased both GSS and revenues by skillfully overseeing the hotel's overall operation to achieve planned goals for operational integrity as measured by revenue, house profit, and RevPAR index.

Front Office Supervisor

MTP Hospitality
, NJ
04.2017 - 04.2018

Fairfield Inn & Suites Mount Laurel

  • Directly supervised 1-8 front desk employees in accordance with the organization's policies and applicable laws.

Houseperson/Guest Service Agent

MTP Hospitality
, NJ
04.2013 - 04.2017

SpringHill Suites by Marriott Voorhees Mt. Laurel/Cherry Hill

  • Houseperson: Responsible for maintaining the cleanliness of guest corridors.
  • Guest Service Agent: Greets, registers, and assigns rooms to guests while promptly and effectively dealing with guest requests and complaints.

Skills

  • Team training and development
  • Communication skills
  • Recruiting and Hiring
  • Profit and loss accountability
  • Goal setting
  • Guest Relations
  • Microsoft Office
  • PMS: Fosse, Lightspeed, Synxis, PEP, Opera, Colleague Advantage, Micros, BOB
  • Accounting: M3,A3,Nimble
  • Payroll: ADP, Paychex, Ultipro

Timeline

Complex General Manager

GF Hotels & Resorts
09.2024 - Current

Regional Director of Operations

SSN Hotels
02.2021 - 09.2024

Task Force General Manager

Aimbridge Hospitality
11.2019 - 02.2021

General Manager

MTP Hospitality
04.2018 - 11.2019

Front Office Supervisor

MTP Hospitality
04.2017 - 04.2018

Houseperson/Guest Service Agent

MTP Hospitality
04.2013 - 04.2017
RYAN KUNDE